REEF ON THE WATER

La atención de su personal

La Piscina, la Vista al Mar, la Habitación muy limpia y cómoda.

Todo estuvo bien.

I liked the view and the easy access to the beach

I was disappointed with several aspects of my stay. I paid an additional $100 for breakfast to be included, but the breakfast offered was extremely limited. Each morning the only option provided was eggs, beans, two small bread rolls, and two plantains. If you wanted anything else, there was no clear menu and additional items cost extra, which was not communicated clearly when paying for the breakfast package. The towels also had an unpleasant smell even after being replaced multiple times, which made them feel unclean. The television was difficult to use because all channels were only in Spanish and Netflix could not be connected despite attempts to use it. Another issue was that there was no hot water available during the stay. Additionally, guests cannot leave tips for staff using a card, which is inconvenient since many travelers do not carry cash. The hotel also only had one iron available for the entire property, which made it difficult for guests to access when needed. The Wi-Fi connection was very poor and often did not work, making it hard to stay connected. On top of that, the power went out multiple times during my stay. Overall, the property did not meet the expectations set by the listing or the price paid.

Las instalaciones, ubicación y la comida

El desayuno

The pool area was wonderful with easy access to the beach. Our room was not facing the water but it was clean and comfortable despite not having natural light outside of the bathroom. The seating at near the pool and in the bar/restaurant was very comfortable. Wifi worked well in the pool area.

The Wifi did not work in our room. Drinking water was not provided as we have experienced in all the other El Salvador hotels we have stayed in (this is our 6th this month). The bar sold water bottles but only the smaller less economical size. It would be nice if the hotel provided a means to refill bottles even if they charge a bit ($.25) for the refill.

Lo limpio

Que ya por la noche no hay nada ni un snack muy tranquilo

Nice location and beautiful view

Pool is in bad shape