Riad Janate & Spa

Alojamiento de 10, Riad súper bonito. Su personal muy amable y atento!! Recomendable 100 por 100!!

The staff were incredible and all looked after us. Mouad and Hassan particularly were amazing, they were so welcoming and could not do enough for us. We were made to feel completely at home. They gave us great advice on tips for the city, including where to visit and potential scams to look out for. We never felt pressured to book tours they were associated with, they just wanted us to have a good time. It was my birthday whilst we were there and they organised flowers. The decor was also beautiful and clean and breakfast was delicious and peaceful. We had daily servicing of the room. The Hammam and spa facilities were incredible and a great price. The location was great and only about a 10/15 minute walk to the main square and only a couple minutes to Ben Yousef. They also have a brilliant arrangement with a local taxi company where they organise round trips and charge it to the room, so it saves haggling with local taxi drivers (Mohammed was so sweet and an amazing driver). The Riad is down a road which cars cannot reach so you have a couple minutes walk to meet the taxis (normal in Marrakech), however, someone in the riad would walk us there and greet us there when we got back to ensure we weren’t walking on our own (although we felt very safe anyway). When we arrived, we were invited to sit down and have Moroccan tea which was a lovely chilled start.

If we had to be picky, there were a few tiles missing in the pool. However the building was well maintained and extremely clean.

Beautiful property with exceptional staff

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I loved the location and the design

I wish there was brighter lights in the room that’s all

Localização. Decoração.

Logo no primeiro dia pedimos um taxi no hotel, porque chegamos perto das 22h e tinhamos uma reserva para o jantar (de aniversario). Arranjaram nos um taxi e quando perguntamos o preco o sr da rececao disse que no fim nos dizia. Que pagava ele e para nao nos preocuparmos. Desde esse dia arranjamos sempre taxis na rua. Todos os dias perguntavamos o preço do taxi do primeiro dia e nunca disseram. No ultimo dia apresentaram nos uma conta EXORBITANTE, com a desculpa que era um "black taxi" e nao um amarelo. Sendo que os precos dos taxis sao muito mais baratos. Pessimo atendimento nesse aspeto. Ponto negativo: o detetor de fumo fazia barulho constante durante toda a noite.

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