Sababa resort

Great location good food and fun place to visit. Service is very good we will return

Our check-in experience was rather terrible. Expedia apparently messed up our reservation and one of the rooms we booked was unavailable - the hotel was also fully booked so this was a problem. While Guy, the manager of the property, was fabulous and truly did his best to make our group comfortable and enjoy our stay, the woman at the front desk was inadequate. Without Guy's direct supervision, she was either unable or unwilling to work with us regarding our stay. We had to pay a higher premium than what we booked AND we ended up having to put two grown women on a pullout couch in our bedroom as our original reserved room was not available the final night. The final issue we had was that the hostel next door was blaring music until 3AM or 4AM at times. It was VERY difficult to fall/stay asleep. Overall our stay was fine, just severely disappointed with the service specifically from the woman at the front desk.

Did not like the hotel

Love the aesthetics, the vibes and where is located. Lacked maintenance and the pool was dirty and foggy during mid day. Customer service could’ve been a little better. Also all the seat cushions were very dirty. Better maintenance and cleanliness wouldve put it at 4-5 stars

Staff was super nice. The headboard of the bed was black and was supposed to be white. Very dirty. Decorative pillows were also dirty.Shower goes on by itself in the middle of the night.

The staff was good but outside of that it was terrible.

Too expensive for a small resort.

Everything was amazing. The reviews for this hotel were very mixed, however our experience was amazing and have no idea why anyone would say anything negative. Our room (#8) was beautiful, the esthetic of the pool was georgeous, the view of Lake Atitlan (feet away) was breathtaking, the staff was kind, friendly (miri and juan..everyone) and everyone always had a smile on their face. The food was great👌. 10/10 i would definitely return and would recommend!

A cute place but definitely over priced. The shower clearly had previous water damage and it bubbled when you stood in it and leaked all over after showering. Beds are hard and there is no AC. The staff were extremely nice and helpful though. Breakfast and coffee every morning were very good.

Had a great stay!