Zafra Hotel

We enjoyed our 2-night stay at Zafra. It’s located very close to Xocomil, where we went on Saturday. The included breakfast was good. We would do it again.

Me sorprendió el excelente servicio de un mesero llamado Jorge, estaba ahí en la noche y temprano en la mañana y siempre con una excelente actitud.

The accommodation was good, friendly staff.

Proximity to Irtra is tops. Just a 3 minute walk! You can leave car parked in hotel and save on parking costs

Ants in the room (big ones) and hallways extremely dark for early morning departures.

Muy agradable, habitacion espaciosa y comoda

Estuvo bien la estadía.

The wi fi wasn’t in the tv and we can’t install

They need to have a security at entrance of hotel. In my stay it wasn't door always open . Office front desk other area.

The mattresses are of very poor quality, they are extremely hard, and it is impossible to get any rest. The pillows smell bad, the bedside lamp has an exposed wire, and I got quite an electric shock that I will always remember. The showerhead is damaged and sprays water everywhere. The liquid soap in the shower is of very poor quality. The white tablecloths in the restaurant are dirty and smell bad. The parking is limited—one night, I arrived at 11 PM to sleep and couldn't find a parking spot. When I complained at the reception, they told me to park my car sideways in front of the reception. They also mentioned that the problem is that some guests rent a single room but arrive with 3-4 cars, leaving others without parking. It was not a good experience at this hotel; I couldn't get any rest during the two nights I stayed there.

The property over all is clean. The food at the restaurant was also very good. The maintenance is lacking a little The drainstop in our bathroom shower was broken, and the tile floor was uneven, so the water puddles. The staff is very courteous and helpful.