Courtyard by Marriott Elkhart

how is this hotel ranked so low in Elkhart? makes me wonder if I can trust ranking on here. This is a really nice, clean, fairly new Courtyard. As Courtyard's go it's one of the best I've stayed at. Friendly staff, modern rooms with lots of conveniences. Hopefully some more people get on here to give this hotel the ranking it deserves.

We had spent 4 nights here during August 2023. There were several hotels in the area, so we had to look for parking. We actually got to the hotel early, by 1 night, and they were able to accommodate us. The front desk service was very helpful and upgraded us based on status. The only problem we had, was that we were supposed to have housekeeping services on Saturday and no one came. When I reported it to the front desk, by late afternoon, they still hadn't come. Since we were checking out on Sunday morning, I just got what I needed and took it back to the room. Overall, the place was clean, price was right, we were satisfied with our room, and we would return.

There was no coffee available in the morning before 6:30 am, in the lobby. I do not trust cleanliness of the room Kurig machines.

This is an awesome place.. we decided to stay here in our way back home..

NA

Do not stay here if you both the breakfast included on Expedia. They do not honor it. Tgey only give you up to $12 / rm EVEN if you paid $20. They are severly understaffed and you can tell there was a lot if turn over because the cook did not show up the first mornibg on a Saturday and they wete training two people. The staff were very rude and annoyed at the slightest ask. I hear someone ask for towels and they snapped at them no. Sme asked for toothpaste and anither desk person said CVS was across the street. The place is clean but the showers don't have doors or curtains like the other Coutryards do, and as a result areas are starting to rust even though it must have been updated relatively soon.

We enjoyed our stay very much. Everything was clean and the beds were super comfy. We were well rested. The staff was also very personable.