Amrit Ocean Resort and Residences - Singer Island

READ THIS REVIEW- Sorry its a little long, but worth it. I rarely write reviews, but I feel compelled to share my experience to help future travelers. Unfortunately, my stay at this hotel was far from pleasant. As others who have negatively reviewed the Amrit mentioned, Do NOT believe the fake five star reviews. I should have believed the negative ones be for we booked our stay. The positive reviews are clearly phony and do not reflect the actual hotel experience. My son was injured on our first day at the resort which I will detail below. The Amrit is both a hotel and residence. We rented a unit from an owner through VRBO. for a week in April. The unit itself was nice, spacious and generally clean. BUT the hotel is a disaster. Like someone else said, from a distance it looks high-end and luxurious, but once you look a bit closer you'll start noticing the faults. This was clearly built very quickly and rushed. The construction quality was very poor. The overall build felt cheap and hastily done, with unfinished molding and cracks in the floors and poorly sealed windows. The staff tries to be friendly, but they clearly haven't been trained properly and seem very confused and overwhelmed. As I mentioned, my son was injured in the elevator, but was lucky that he wasn't more severely hurt. Our first day at the resort we were taking the elevator down to the pool and my son was holding the bar attached to the wall and leaning back. The bar detached from the wall and the entire panel fell down on top of him, pinning him to the floor.(he is 5 years old and weighs 40LBS- so this obviously shouldn't have happened.) I had to lift the panel off of him so he could get up. He was extremely traumatized, but lucky he only walked away with a scratch to his chin and lip. (included a photo of the panel missing) I immediately went to the lobby and found a manager to speak to regarding what happened. He was kind, but was a temporary fill-in manager. I told him what happened and mentioned that i had read some other reviews about people saying the hotel was poorly constructed and rushed. He basically admitted to me that was true and that they were doing the best they could to work out the kinks. He took an incident report and passed me off to the main manager Burak Sezgin. He eventually contacted me and was apologetic and sympathetic. However all he offered me a voucher for a future stay at the resort. I told him I would prefer to be compensated for some of our stay considering the incident. He said he would look into it but also said he would give us this future voucher regardless. He asked for my address to send it to me which I thought was a little strange. Why not email or some other way? Well, we never received anything in the mail. NOTHING. We also have NEVER received any compensation back for our stay, instead we have been given the run around for months and passed off to different people who work for the hotel. I did contact the VRBO owner as well. He was sympathetic but wouldn't offer me any money back because it didn't happen in his unit it happened in the hotel and he already carries hefty liability insurance so it was on the hotel to compensate us. Burak passed me off to the HOA director Todd who took 2 weeks to reach out to me. He said he would follow up and NEVER DID. As i said, my son could have been severely injured in this incident but was extremely lucky to walk away with a scratch. I thought it was entirely reasonable to give us some money back for our stay considering the incident completely disrupted our stay, rattled my son and has made him totally fearful of elevators. I wouldn't be surprised if this hotel eventually closes or gets sold to a larger hotel chain who can actually run it the way it should be.

Everything was really Good !!! We had a awsome time in family. Ricardo is the Best host … no kidding ! We’ll come back for sure with kids

I had an amazing experience during my stay at Amrit HotelFrom the moment I arrived, the staff made me feel welcomed and well taken care of. The room was clean, comfortable, and beautifully maintained.

We were pleasantly surprised with an upgrade to the PENTHOUSE and it was OMAZING! The panoramic view of the Atlantic was breathtaking. The staff, especially the manager, Kamila, went out of their way to make sure we had a 5 star vacation. We’ve stayed at other properties on Singer Island but none of them could hold a candle to what we enjoyed at The Amrit.

Great experience at the residence and amazing attention from Christian at the valet parking. I highly recommend this place.

Our time at The Amrit was magical. We stayed in one of the penthouse suites and had a panoramic view of the Atlantic Ocean. We definitely visit again.

Views from the 8th floor balcony were incredible, and the layout of the room made it seem bigger than it was. The property is gorgeous and very clean. However, the floor in the room and the giant bathtub looked like they both needed a good scrubbing. The water pressure in the shower was weak and disappointing, as well as the upper limit on the water temperature; it should've gotten much hotter. Even so, we really enjoyed our stay here. The spa and wellness center was superb; even so, it was a bit overpriced. The hotel restaurant was very underwhelming, especially considering the prices. However, there were many great restaurants w/in a short walk or drive. The in-room coffee was great as well as the water stations on each floor and lobby. The beach attendants made sure you had whatever you needed when you ventured down there & the beach itself was very nice with beautifully clear water. This was our 1st trip to Singer Island and Amrit, and we look forward to coming back in the future.

From the moment I arrived, I felt transported. The resort is beautifully maintained, the energy is peaceful, and everything from the ocean-view room to the spa and dining felt quietly luxurious. The salt room, pool and access to the beach were personal highlights, and I appreciated the flavorful vegetarian options at the restaurant. Ricardo and his supervisor were incredibly professional and attentive, which is always amazing to experience. It truly felt like a luxury retreat just minutes from home.

The hotel is very nice. The staff is friendly. The spa was very professional and offered a variety of services. I would consider coming back.

Great staff, clean rooms, great ocean views