Fairfield Inn & Suites by Marriott Rocky Mount

Bath tub was rusted. no garbage bags in trash. room and hallway had odor

I stayed at this hotel because I was visiting family. I am a Titanium Elite member and this hotel appeared to be the most modern and updated in Rocky Mount. The staff was wonderful. Personable, polite and accommodating. The first room I was offered had a horrendous smell similar to mold. I requested another room. I was told by the front desk employee that the carpets in the hotel were recently cleaned. There was no odor in the hallway. The second room I was given had a slight odor but because I was late for a family event I accepted it and left for the evening. When I returned it was late and although the smell remained we stayed for the night. My partner had an asthma attack in the middle of the night. We left in the morning and changed to another hotel. Although I was impressed with the staff, no hotel should clean their carpet and then immediately offer the room. I’m not sure what the smell was but it was almost like turpentine. Deadly for asthmatics and my partner is still dealing with a sore, itchy throat days later.

Xxx

We stayed here one night on our way down south. The room was really spacious! Much bigger than I expected. Everything was clean. Family of 5 with 2 adults and kids ages 10-17. I slept on the pull out couch with my 10 year old. It was ok for her but not very comfortable for me. Although, after staying at multiple hotels with pull out couches it seems in general they are not very comfortable. Overall, good hotel! We would definitely stay here again as a mid way point in our travels.

Well upon check in I was greeted by a great staff member. The building hallways and stairwells reeked of marijuana. A fellow customer was in the process of attempting to move floors again while I was checking in. The front desk swore no one had complained. One elevator was down and out of service so we opted for the stairs and that is when the marijuana smell hit us like a brick wall. I will say the smell generally stayed in the hallways and the stairwells and did not thankfully come into our room. The HVAC unit was extremely noisy and was rattling through the night and the paper. Thin walls had us listening to our neighboring room TVs until midnight.

Look no further than this Fairfield Inn! Their hospitality is above any you will get anywhere else!!

Close to hospital, restaurant and shopping.

Very clean. Pleasant. Nice find

You need to get the second elevator fixed. You need better pillows. They are to thin. I sleep on better at home. Why are the pool hours only from 10:30 to 8? Why do you not have a 24 hour water and coffee bar available? I had stayed in 2 other Fairfield properties and received these perks as well as cookies never seen this there. That is the reason I picked Fairfield for this. The shower needs to be checked. The water came out of the faucet as well as the shower head. Staff was pleasant at check in.

Nice