Element by Marriott Philadelphia Downtown

While I could comment on how clean and comfortable the hotel was or on how the location is incredibly convenient, it is the staff that I would like to commend- from the young man who welcomed us in and walked us up to the reception to the gorgeous young lady who check us in. The hospitality team surprised our boys with a thoughtful welcome bag (personalized coloring pages, crayons, souvenir Eagles room keys and multiple city maps- this was a flawless customer experience- you made it an absolute joyful stay for my young children- thank you for the hospitality and the personal touch and effort that went into making our stay so special and enjoyable! Everyone was so courteous and friendly. Thank you

N/A

It was clean

Buena ubicacion aunque por ser un barrio con tiendas y restaurantes caros habia personas indigentes Muy buen desayuno variado y los cuartos muy comodos y limpios

Por algun motivo entraba ruido del exterior por las ventas pero asumo todo es asi por las ventilaciones de los otros edificios

早餐超棒，大廳提供免費香蕉與咖啡。

房間並非每天打掃，而是兩天打掃一次。

The location was convenient and the staff was super friendly. Valet was very attentive and moved quickly.

Room looked nothing like it was advertised on their website, zero view, bed was in front of the window obstructing most of any possible natural light. In the bathroom, qtips and a washcloth were still present from the guests before. The hotel room also had no dresser so we had to stack our clothes on the few closet shelves which were discovered to be covered with dust when we pulled our clothes out to wear them the next day. Food selection in the store was minimal and underwhelming, we used Uber Eats which was fine. The stay was just that as well, fine. If it weren’t for staff being so friendly my rating would be lower.

The room was nice and the bed was comfortable. Nice location. Reception gave really good suggestions for dinner.

When I arrived there was a half eaten pizza in a pizza box in the fridge and also a bottle of Dr Pepper. I immediately went to reception to tell them and showed them pictures. They sent someone to collect the items. I also had alot of trouble connecting to the Internet, so I had to go back to reception to resolve it. The breakfast wasn't to my liking.