Hotel Indigo Spokane Downtown by IHG

We were in town for a comedy show at the Fox, Hotel Indigo was only a block away so super convenient. The room was super clean and the staff were friendly and kind.

There was no refrigerator in the room so we had no place to put drinks or leftovers. As someone who takes medicines twice daily and prefers cold drinks, that was a bummer.

The front desk / door man / valet were all absolutely kind wonderful people. We didn’t speak with house keepers on this stay but the rooms were clean and comfortable.

We were disappointed in the breakfast. Half the buffet for breakfast had burnt bacon on one side of the hot plate and almost raw bacon on the other side. The eggs had a gray color and the breakfast potatoes were not edible. Too hard overcooked and dry over salted. I don’t want to downplay how gross the food was. We were one of 2 tables. It wasn’t busy at all but my friend ordered from the menu and the waitress didn’t bring it to her for 35 mins. We had to ask if it was coming and the waitress seemed annoyed and that we were not telling her the truth. She had to check the receipt and remind herself she did order the food. Went and grabbed it. Which meant it had been sitting under a warmer in the kitchen for a very long time. It was over cooked and burnt tasting and she just asked for a to go box. But didn’t eat the meal. We also had the complimentary breakfast when we booked our room. Which I told the waitress and gave her my coupon for it from the front desk. She gave us our bill. Which I had to remind her that I already gave her the free breakfast ticket. She had to go and double check me again making it feel like she didn’t believe us. It was truly an odd experience with just the breakfast. And we wouldn’t go back to that portion again at this hotel. She never apologized for any inconvenience and it was uncomfortable to say the least.

Downtown walking availability, comfy beds, clean, large room, decor

Funky smell in hallway, but rooms smelled good, water in restaurant horrible bitter taste, bar service slow, train and compressor noise in room but ear plugs provided