Urban Boutique Hotel; BW Signature Collection

Bed was comfy, everything was clean.

Dog down below keep barking but not there fault.

Location

Bed was uncomfortable. Room had a musty smell

Clean

Nothing, everything was great

Great breakfast and great staff

Everything was awesome

Better than what I expected

Breakfast was a typical continental breakfast found at more upscale hotels...waffles, biscuits and gravy, eggs, yogurt, juice, fruit and breads. Very nice and good coffee!!! Please remember this is a budget hotel. The room is sparce, but very clean. The bathroom looked to be new. Water pressure is not very good...just don't wash your hair ladies!! There is a coffee machine, microwave, refrigerator, and tv. Air conditioning worked well. All that is needed for one or two nights.

The mattress was very soft! However, I still slept well.

I like that the property overall was clean, small and quiet. I thought that the renovations looked amazing and they really did a good job of creating a warm environment. I also liked that the price was affordable for such awesome accommodations.

My room seemed dirty, it had a horrible smell to it, and when I went to use the AC, there was some type of substance that came out and caused me a lot of respiratory problems. My eyes were watering I could not breathe, and I started sneezing and coughing really badly. Additionally, there were dead bugs in the shower and it did not feel clean to me. I asked the nice gentleman if I could switch rooms and he kindly obliged. The new room was awesome, but I was still so affected from the previous room that I could not sleep. So I was up at 5 AM and decided to leave, but by that time there was a new associate there who was rude to me as I was checking out at 5 AM. She wrote her eyes at me and asked me “What do you want“? She was extremely rude for no reason, considering I had not even spoken to her yet. I will probably never come here again. Mainly because of that young lady who was so rude and unprofessional.