Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.4 / 10 Guest Rating

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa

284 Nijoaburanokojicho, Aburanokoji St., Nijo-Sagaru, Nakagyo-ku, Kyoto, Kyoto, 604 0051, Kyoto, JP

HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa - main view

About the Property

Discover a luxurious sanctuary in the heart of Kyoto at HOTEL THE MITSUI KYOTO, a Luxury Collection Hotel & Spa.

Indulgent Spa Services
Revitalize your senses at our full-service spa, where a range of rejuvenating massages and body treatments await. Take a plunge into serenity and unwind in our soothing hot springs.

Culinary Excellence
Savor a delightfully curated dining experience at 都季 TOKI, where exquisite French cuisine takes center stage among our three restaurants and chic coffee shop. Complement your meals with a refreshing drink from our stylish bar/lounge.

Exceptional Comfort
Unwind in our elegant guestrooms, each featuring plush amenities including minibars and espresso makers. Stay connected with complimentary Wi-Fi and enjoy cinematic entertainment on your 55-inch flat-screen TV.

Book your unforgettable stay with us today!

Facilities & Amenities

Full-service spa
Express check-out
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Hot springs access available from 7:00 AM to 10:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children stay free when occupying the parent or guardian's room, using existing bedding.The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply. Contactless check-in and contactless check-out are available.Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Double Beds, Garden View - Photo 1
Room, 2 Double Beds, Garden View - Photo 2
Room, 2 Double Beds, Garden View - Photo 3
Room, 2 Double Beds, Garden View - Photo 4
Room, 2 Double Beds, Garden View - Photo 5
Room, 2 Double Beds, Garden View - Photo 6
Room, 2 Double Beds, Garden View - Photo 7
Room, 2 Double Beds, Garden View - Photo 8
Room, 2 Double Beds, Garden View - Photo 9
1/9

Room, 2 Double Beds, Garden View

2 Double Beds538-sq-foot room with garden views Relax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

50 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Standard Double room, Garden view, Non-smoking (Garden Room King) Breakfast & One More Summer Delight [Breakfast]

Non-refundable
Breakfast Included
20% OFF$2,073.59

$1,658.87

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
Room, 1 King Bed - Photo 6
Room, 1 King Bed - Photo 7
Room, 1 King Bed - Photo 8
Room, 1 King Bed - Photo 9
Room, 1 King Bed - Photo 10
Room, 1 King Bed - Photo 11
1/11

Room, 1 King Bed

1 King Bed538-sq-foot room with city views Relax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

50 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Deluxe Twin

Non-refundable
Breakfast Included
20% OFF$2,147.23

$1,717.78

Includes taxes & fees
Room, 2 Double Beds - Photo 1
Room, 2 Double Beds - Photo 2
Room, 2 Double Beds - Photo 3
Room, 2 Double Beds - Photo 4
Room, 2 Double Beds - Photo 5
Room, 2 Double Beds - Photo 6
Room, 2 Double Beds - Photo 7
Room, 2 Double Beds - Photo 8
Room, 2 Double Beds - Photo 9
Room, 2 Double Beds - Photo 10
Room, 2 Double Beds - Photo 11
1/11

Room, 2 Double Beds

2 Double Beds538-sq-foot room with city views Relax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

50 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Deluxe King

Non-refundable
Room Only
20% OFF$2,147.23

$1,717.78

Includes taxes & fees

Deluxe King

Non-refundable
Breakfast Included
20% OFF$2,233.14

$1,786.51

Includes taxes & fees
Room, 1 King Bed, Garden View - Photo 1
Room, 1 King Bed, Garden View - Photo 2
Room, 1 King Bed, Garden View - Photo 3
Room, 1 King Bed, Garden View - Photo 4
Room, 1 King Bed, Garden View - Photo 5
Room, 1 King Bed, Garden View - Photo 6
Room, 1 King Bed, Garden View - Photo 7
Room, 1 King Bed, Garden View - Photo 8
Room, 1 King Bed, Garden View - Photo 9
Room, 1 King Bed, Garden View - Photo 10
1/10

Room, 1 King Bed, Garden View

1 King Bed538-sq-foot room with garden views Relax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

50 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Standard Double room, Garden view, Non-smoking (Garden Room King) Elegant stay at a resort in Kyoto City / Room only [Room only]

Non-refundable
Room Only
20% OFF$2,392.59

$1,914.07

Includes taxes & fees

Garden King Garden view

Non-refundable
Breakfast Included
20% OFF$2,662.49

$2,129.99

Includes taxes & fees
Suite, 1 King Bed - Photo 1
Suite, 1 King Bed - Photo 2
Suite, 1 King Bed - Photo 3
Suite, 1 King Bed - Photo 4
Suite, 1 King Bed - Photo 5
Suite, 1 King Bed - Photo 6
Suite, 1 King Bed - Photo 7
Suite, 1 King Bed - Photo 8
Suite, 1 King Bed - Photo 9
Suite, 1 King Bed - Photo 10
Suite, 1 King Bed - Photo 11
Suite, 1 King Bed - Photo 12
Suite, 1 King Bed - Photo 13
Suite, 1 King Bed - Photo 14
Suite, 1 King Bed - Photo 15
1/15

Suite, 1 King Bed

1 King Bed1206-sq-foot room with city views Layout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

112 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Excutive suite king

Non-refundable
Room Only
20% OFF$3,478.48

$2,782.78

Includes taxes & fees

Excutive suite king

Non-refundable
Breakfast Included
20% OFF$3,564.39

$2,851.51

Includes taxes & fees
Executive Suite, 1 King Bed, City View - Photo 1
Executive Suite, 1 King Bed, City View - Photo 2
Executive Suite, 1 King Bed, City View - Photo 3
Executive Suite, 1 King Bed, City View - Photo 4
Executive Suite, 1 King Bed, City View - Photo 5
Executive Suite, 1 King Bed, City View - Photo 6
Executive Suite, 1 King Bed, City View - Photo 7
Executive Suite, 1 King Bed, City View - Photo 8
Executive Suite, 1 King Bed, City View - Photo 9
Executive Suite, 1 King Bed, City View - Photo 10
Executive Suite, 1 King Bed, City View - Photo 11
Executive Suite, 1 King Bed, City View - Photo 12
Executive Suite, 1 King Bed, City View - Photo 13
Executive Suite, 1 King Bed, City View - Photo 14
1/14

Executive Suite, 1 King Bed, City View

1 King Bed926-sq-foot room, located on the top floor, city viewsLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

86 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Suite Double room, City view, Non-smoking (Executive Suite King) Elegant stay at a resort in Kyoto City / Room only [Room only]

Non-refundable
Room Only
20% OFF$3,230

$2,584

Includes taxes & fees

Suite Double room, City view, Non-smoking (Executive Suite King) [Marriott Bonvoy Member Price Eligible Plan]Elegant stay at a resort in Kyoto Ci [Breakfast]

Non-refundable
Breakfast Included
20% OFF$3,309.75

$2,647.8

Includes taxes & fees
Deluxe Room, 1 King Bed, City View - Photo 1
Deluxe Room, 1 King Bed, City View - Photo 2
Deluxe Room, 1 King Bed, City View - Photo 3
Deluxe Room, 1 King Bed, City View - Photo 4
Deluxe Room, 1 King Bed, City View - Photo 5
Deluxe Room, 1 King Bed, City View - Photo 6
Deluxe Room, 1 King Bed, City View - Photo 7
Deluxe Room, 1 King Bed, City View - Photo 8
Deluxe Room, 1 King Bed, City View - Photo 9
1/9

Deluxe Room, 1 King Bed, City View

1 King Bed463-sq-foot room with city views Relax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

43 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Standard Double room, City view, Non-smoking (Deluxe Room King) Elegant stay at a resort in Kyoto City / Room only [Room only]

Non-refundable
Room Only
20% OFF$1,993.82

$1,595.06

Includes taxes & fees

Standard Double room, City view, Non-smoking (Deluxe Room King) [Marriott Bonvoy Member Price Eligible Plan]Elegant stay at a resort in Kyoto Ci [Breakfast]

Non-refundable
Breakfast Included
20% OFF$2,073.59

$1,658.87

Includes taxes & fees
Executive Suite, 2 Double Beds, City View - Photo 1
Executive Suite, 2 Double Beds, City View - Photo 2
Executive Suite, 2 Double Beds, City View - Photo 3
Executive Suite, 2 Double Beds, City View - Photo 4
Executive Suite, 2 Double Beds, City View - Photo 5
Executive Suite, 2 Double Beds, City View - Photo 6
Executive Suite, 2 Double Beds, City View - Photo 7
Executive Suite, 2 Double Beds, City View - Photo 8
Executive Suite, 2 Double Beds, City View - Photo 9
Executive Suite, 2 Double Beds, City View - Photo 10
Executive Suite, 2 Double Beds, City View - Photo 11
Executive Suite, 2 Double Beds, City View - Photo 12
Executive Suite, 2 Double Beds, City View - Photo 13
Executive Suite, 2 Double Beds, City View - Photo 14
Executive Suite, 2 Double Beds, City View - Photo 15
1/15

Executive Suite, 2 Double Beds, City View

2 Double Beds840-sq-foot room, located on the top floor, city viewsLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

78 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Suite Twin room, City view, Non-smoking (Executive Suite Twin) Elegant stay at a resort in Kyoto City / Room only [Room only]

Non-refundable
Room Only
20% OFF$3,230

$2,584

Includes taxes & fees

Suite Twin room, City view, Non-smoking (Executive Suite Twin) [Marriott Bonvoy Member Price Eligible Plan]Elegant stay at a resort in Kyoto Ci [Breakfast]

Non-refundable
Breakfast Included
20% OFF$3,309.75

$2,647.8

Includes taxes & fees
Deluxe Suite, 1 King Bed, City View - Photo 1
Deluxe Suite, 1 King Bed, City View - Photo 2
Deluxe Suite, 1 King Bed, City View - Photo 3
Deluxe Suite, 1 King Bed, City View - Photo 4
Deluxe Suite, 1 King Bed, City View - Photo 5
Deluxe Suite, 1 King Bed, City View - Photo 6
Deluxe Suite, 1 King Bed, City View - Photo 7
Deluxe Suite, 1 King Bed, City View - Photo 8
Deluxe Suite, 1 King Bed, City View - Photo 9
Deluxe Suite, 1 King Bed, City View - Photo 10
Deluxe Suite, 1 King Bed, City View - Photo 11
Deluxe Suite, 1 King Bed, City View - Photo 12
Deluxe Suite, 1 King Bed, City View - Photo 13
1/13

Deluxe Suite, 1 King Bed, City View

1 King Bed592-sq-foot room, located on the top floor, city viewsLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

55 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Suite Double room, City view, Non-smoking (Deluxe Suite King) Elegant stay at a resort in Kyoto City / Room only [Room only]

Non-refundable
Room Only
20% OFF$2,691.68

$2,153.34

Includes taxes & fees

Suite Double room, City view, Non-smoking (Deluxe Suite King) [Marriott Bonvoy Member Price Eligible Plan]Elegant stay at a resort in Kyoto Ci [Breakfast]

Non-refundable
Breakfast Included
20% OFF$2,771.42

$2,217.14

Includes taxes & fees
Suite, 2 Double Beds - Photo 1
Suite, 2 Double Beds - Photo 2
Suite, 2 Double Beds - Photo 3
Suite, 2 Double Beds - Photo 4
Suite, 2 Double Beds - Photo 5
Suite, 2 Double Beds - Photo 6
Suite, 2 Double Beds - Photo 7
Suite, 2 Double Beds - Photo 8
Suite, 2 Double Beds - Photo 9
Suite, 2 Double Beds - Photo 10
Suite, 2 Double Beds - Photo 11
Suite, 2 Double Beds - Photo 12
Suite, 2 Double Beds - Photo 13
Suite, 2 Double Beds - Photo 14
Suite, 2 Double Beds - Photo 15
1/15

Suite, 2 Double Beds

2 Double Beds1206-sq-foot room with city views Layout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

112 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Suite Twin room, Non-smoking (Onsen Suite Twin) Elegant stay at a resort in Kyoto City / Room only [Room only]

Non-refundable
Room Only
20% OFF$4,845.01

$3,876.01

Includes taxes & fees
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 1
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 2
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 3
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 4
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 5
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 6
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 7
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 8
Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin) - Photo 9
1/9

Suite, 2 Double Beds, Courtyard View (Onsen Suite Room Twin)

2 Double Beds1195-sq-foot room, located below ground level, courtyard viewsLayout - Bedroom and sitting areaRelax - In-room massage availableInternet - Free WiFi Entertainment - 55-inch flat-screen TV with digital channelsFood & Drink - Espresso maker, minibar (fees may apply), electric kettle, and free bottled waterSleep - Egyptian cotton linens, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerheadPractical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Closed-captioned TVEco-friendly - Energy-saving switches and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

111 m2
Sleeps 3
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

Suite Twin room, Non-smoking (Onsen Suite Twin) [Marriott Bonvoy Member Price Eligible Plan]Elegant stay at a resort in Kyoto Ci [Breakfast]

Non-refundable
Breakfast Included
20% OFF$4,924.78

$3,939.82

Includes taxes & fees

Guest Reviews

9.4
Exceptional59 verified reviews
AI Summary

Guests highly rate the outstanding service and frequently praise the relaxing amenities.

Categories

Cleanliness9.1
Service9.9
Location9.2
Room Quality9.5
Amenities9.7
Value for Money9.1
Food and Beverage9.1
Overall Experience9.5

Select topics to read reviews

G
Geoff
Verified booking
family
Standard Room
Stayed in Oct 5, 2025

"Exceptional"

10.0

Staff and service were absolutely outstanding. We stayed 2 nights/3days. Staff arranged all taxis. Large room. Great amenities include private onsen/thermal spring which was relaxing. Loved every minute. Overall OUTSTANDING service and excellent stay.

Helpful?
H
Hiroo
Verified booking
family
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

SPAで、最高のリラックス時間を過ごせました!

Helpful?
N
Niraj
Verified booking
family
Standard Room
Stayed in Sep 15, 2025

"Exceptional"

10.0

Beautiful property wonderfully appointed and comfortable rooms, not a single missing item to make the stay perfect, and excellent staff, made the stay very enjoyable.

Helpful?
S
Stefani
Verified booking
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0

The rooms were wonderful and bed was very comfortable. The bar area is very scenic and the kiwi cocktail that was on special was one of the best I’ve had. We really enjoyed the option to reserve the onsen privately as well. Would love to return!

Helpful?
N
Nicolas
Verified booking
Standard Room
Stayed in Aug 16, 2025

"Un vrai 5*…palace"

10.0

Je comprends pourquoi le guide Michelin a décerné 3 clefs à cet établissement car il est vraiment magnifique

Helpful?
D
Denise
Verified booking
family
Standard Room
Stayed in Jul 15, 2025

"Exceptional"

10.0

Such a beautiful and well maintained property. The spa and hot spring pools were exceptional. The restaurants at the hotel were excellent as well.

Helpful?
S
Samantha
Verified booking
partner
Standard Room
Stayed in Jul 3, 2025

"Exceptional"

10.0

Stunning property. We enjoyed the private onsen experience, the rooms were modern and beautiful appointed. We dined at Toki and had an unbelievable meal. Everything was exceptional.

Helpful?
G
George
Verified booking
family_with_children
Standard Room
Stayed in Jun 15, 2025

"Exceptional"

10.0

Excellent service. Our children got sick during the trip and the concierge found a doctor for us late evening. Concierge explained everything to the doctor before we got there so we were able to get treated even though our Japanese was limited.

Helpful?
A
ALUN
Verified booking
partner
Standard Room
Stayed in May 14, 2025

"Exceptional"

10.0

Stunning hotel mixes Japanese traditional aesthetics with modern western appeal. Immaculate room, fantastic staff, wonderful restaurant. Surprisingly close to the subway and Nijō Castle. The bathroom, shower and spa facilities were all top notch.

Helpful?
A
Abdirahman
Verified booking
Standard Room
Stayed in May 14, 2025

"Exceptional"

10.0

Best experience I’ve had at a hotel.

Helpful?