Sonder Belcourt

Stunning apartment.

Sofa bed not very comfortable. Only complaint.

The outdoor space was amazing in the beautiful tennessee weather. The apartment was so clean and well equipped

Nothing

Great location, nice bed and kitchen

Jacuzzi bath didn’t work, sofa bed was uncomfortable and lots of noise from the hospital and bars

I had a previous stay the week previous for 4 nights and had a great stay . Great size apartment, clean, and about 10 to 15 mins by car to downtown. Had another 1 night stay a few nights after the 1st stay and was given a 2 bed apartment which was massive with 2 bathrooms Be aware there is noise from the air ambulance during the night to the Vanderbilt hospital plus room 406 has alot of noise/ vibrating on the walk in wardrobe walls from the next door apartment so use earplugs is my advice for all the noise if you are a light sleeper I would have given this a 9 rating only for my experience over car parking and the lack of on site customer service and the slow responses via the chat in the app

Had an absolutely terrible time over car parking on my second stay. My first stay which ended on the a Saturday morning had 2 nights last minute parking added, so on my return on the Monday I added parking via the chat as the app wasnt allowing me to add it , the money waa taken from my card that morning by the person that added the parking for me . On arriving that evening I went to the apartment to collect the car park pass as I was told to do only to find it wasn't there ! I found a cleaner who spoke no English but he phoned a Sonder rep who informed me over the phone that they wouldn't be providing parking anymore. Was told id be refunded, no solution to where I was to park other than street parking at $4 an hour. Then the card I had supplied to pay for the car parking that morning was charged the apartment cost as I was trying to sort the car park issue out , even though I had paid the full amount to booking.com the start of this year. I lost nearly 2 hours of my last night in Nashville messaging Sonder by chat in their app waiting on slow replies and the stress was horrendous as to where to park and having money I had wished to use on my holiday being taken to pay for an already paid in full apathetic. The Sonder app was showing add parking even after I was told they was not doing parking anymore yet wasn't that morning ! I got a refund for car park and apartment but 4 days after this all happened

Large, spacious apartment. Clean and tidy, comfortable and well equipped (although we had to message them to get a hair dryer, with a new one being delivered later that day). Loved the fact that we could open a window in the bedroom, and the lounge patio door on to the balcony. In a suburb with restaurants, bars, etc. within walking distance, which was very convenient.

We'd been told there would be a garage pass, but there wasn't. Apparently, the previous guest took it with them, so we had to keep paying every time we went out in the car. And a minor thing that let down the presentation - the lounge curtains were about two feet too long, so there was a heap of excess material lying on the floor!

Très beau appartement. Très bon rapport qualité prix. 7 km du centre-ville mais très facile d'accès. Un Parking disponible pour 20$ la journée.

Très impersonnel, personne sur le site pendant le séjour. Malgré les instructions envoyées par Sonder l'accès à l'appartement n'est pas très intuitif !! Le parking devait être réservé mais la carte d'accès introuvable dans l'appartement, pas très grave car avec le ticket public on obtient le même tarif.

Apartamento limpio y bien ubicado.

La aplicación, el día anterior al check in, mostraba una contraseña y el día del check in otra, que era incorrecta. Una vez dentro, echamos en falta filtros para poder usar la máquina de café. Finalmente se solventó todo.