RedDoorz near CitraLand Gama City Medan

Nothing

It was very dirty. We first had a room with stains in the bedsheets, a whole in the door to the bathroom and a broken AC. We got a different room with a working AC but it was still the dirtiest room I ever slept in. Very loud music all night long as well.

DO NOT STAY HERE!!!

The rooms are disgusting, there are urinal cakes on the bathroom floor and stains all over the bed and the floor and bathroom is so dirty! We were showed 3 different rooms and they were all unacceptable. We have been travelling for 5 months and not had a problem like this before. The staff are unfriendly and unhelpful/don’t care. We turned up and left after seeing the room, and the property still had the cheek to charge us for the room! Save yourself the hassle and book somewhere else!!

I got bedbugs and because of the chemical smell i can tell the staff knew it and just used some repellent against the bedbugs which of course is no enough. Also the pictures Look way nicer than reality

Nothing

Very dirty room. Garbage in the shower drain and sink drain. Sheets stained and didn’t appear cleaned. Boogers found under sheets. Toilet was soaking wet like it was just used. Sink pipe just goes directly onto ground, and uses the shower drain to drain. So anytime you use the sink you flood the bathroom. Not enough room in the bathroom to even sit on toilet seat. Was originally surprised at the high ratings, but after taking a closer look I can see the reviews are fake and 1 account just boosted the overall score. Wouldn’t recommend to anyone. Communication between staff was impossible so could do anything to resolve situation.

Wifi was okay and staff as well.

Sheets were stained, after asking for other sheets the sheets were still stained though a little bit less, the door of the bathroom did not had a handle but a hole, mirror was broken and so dirty you could almost not see yourself. Picture on booking.com is a joke compared to the actual room.