InTown Suites Extended Stay Cincinnati OH - Fairfield

It was close to restaurants and work grocery stores were only 15 mins away

The general manager was rude I killed three roaches while I was there and the snack machine didn’t dispense my snacks half the time

Drove 8 hours and they did not honor our reservation. Suggested I take a single queen bed room and share it with my 17 year old daughter. I declined and requested my deposit be returned (which still has not happened!) Pictures online DO NOT MATCH room decor or appearance. Lobby bathroom was overrun with dirty tissues and a nasty toilet. I cannot make this up. My daughter refused to use the bathroom. We sat in the car in the parking lot for about 45 minutes until we found another organization that could accommodate our 13 day stay that ended up being 45 minutes from the venue where her AAU games were being held instead of 12 minutes away. All in all, everything happens for a reason as this place isn't suitable for occupants... should be condemned.

The kitchenette was perfect and full size fridge

The manager I believe her name was Lisa wasn’t very nice condescending and rude Talked to me like I was a child and was unintelligent

Clean

Pictures are nothing like the rooms at the property

Rooms stink and very old