Sleep Inn & Suites Pigeon Forge - Downtown

I did not have high expectations. The room prices were triple what they normally are because of Fall School break and Fall fest. All 2 star hotels were in that same rate. I picked Sleep Inn &Suites. When I entered the facility. The young man at the front desk was very helpful, pleasant and great at his job. I went up to my room. It was sparkling clean and linens looked great. Plenty of towels. The air conditioner was loud. Not sure why. In the morning breakfast was ok, the dining area was terribly small, counters were small. Breakfast was ok for free, cinnamon buns, eggs, sausage, waffle mix, fruit, coffee and juice. Overall I was pleasantly surprised by this hotel. Would I come back? Yes if it’s a normal price but not at the inflated prices.

The room was clean and the staff was nice.

You honestly get what you paid for. The hotel wasn’t bad but obviously wasn’t the best there is.They had complimentary water and cookies which was great and the room was cleaned. However, they did not replace the toilet paper, and the tv was unplug, and so on. Besides the tiny problems, overall, it was a good vacation!

Staff friendly and helpful. Clean room. It was a little cramped but had large desk, microwave and refrigerator with king size bed. Walking distance of restaurant. Good breakfast with several choices. Friends stayed at hotel across the street. Not as nice as this hotel and the price was much better.

Property is in a pretty good location just a little bit off the strip. Staff was very nice. Parking lot was easy to park in. Shops are down the road but not too far away.

We stayed in their suit in first week of Oct 2025. It's being newly renovated (2 floors ready), swimming pool open but still old. The hotel and room ambience is pretty nice and clean! Room lights are a bit dim, could be brighter. Plenty of free parking and hot breakfast (same menu all week). Bagels, bread, muffins, meat, omelet, waffle, biscuits, fruits, and beverages. May be they could add some baked potatoes. Location is great - walking distance from Hollywood Wax Museum and many great attractions within 2 miles. Still it's very quiet! The renovation staff workmanship was a challenge. The tub tap and towel rod came down! But staff is very helpful in fixing. Overall, enjoyed the stay!

Close to dinner place

The staff was great, and the maintenance staff was very friendly and attentive. One of the cleaner hotels we have stayed in. The hot breakfast bar was not always ready, and the coffee was not kept full.

Room clean, quiet, and comfortable. Breakfast was sausage patties, links, eggs, waffles, pastries, yogurt.

The staff were GREAT! So Friendly. The hotel was clean and nice. The hot tub was not clean and needed some work.