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9.2 / 10 Guest Rating

SORANO Hotel

W1 3-1 Midorimachi, Tachikawa, Tokyo, 190-0014, Tachikawa, JP

SORANO Hotel - main view

About the Property

Luxurious Spa Services elevate your stay with rejuvenating massages and facials. Indulge in the Plush Recreational Amenities such as the outdoor pool, indoor pool, and steam room. Enjoy the convenience of Complimentary Wi-Fi, concierge services, and a communal living room.

For a culinary delight, savor Japanese cuisine at DAICHINO RESTAURANT or opt for dining at the cafe with room service available. Unwind with a drink at the bar/lounge or poolside bar. Wake up to a delectable Cooked-to-Order Breakfast offered daily.

Experience comfort in the 81 guestrooms with modern amenities. Stay connected with Free Wi-Fi and enjoy entertainment options. The hotel's proximity to Showa Memorial Park and Green Springs Shopping Mall adds to its allure. Book now for a luxurious retreat at SORANO Hotel!

Facilities & Amenities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Steam room
Elevator
Fitness facilities
Breakfast available (surcharge)
Multilingual staff

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property caters to LGBTQ+ guests. Pool access available from 7:00 AM to 10:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply. Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional172 verified reviews
AI Summary

Guests highly rate the excellent staff and frequently praise the great location.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality8.8
Amenities8.3
Value for Money9.3
Food and Beverage8.8
Overall Experience9.8

Select topics to read reviews

S
shuko
Verified booking
family
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

部屋はとても素晴らしかった。 アメニティがないのが残念。 朝食付きにしたが、腸活をコンセプトにしてるので、バイキングではなく決まったメニューで野菜多め。 子どもは余り好きではなさそう。

Helpful?
M
MINORI
Verified booking
Standard Room
Stayed in Aug 2, 2025

"Good"

6.0

SDGsの観点からアメニティを置いていませんでした。せめてプールだけでも少し安くしてくれたらなぁ、と思ってしまいました。全体的にとても綺麗な施設で、センスのよいホテルでした。

Helpful?
M
M
Verified booking
family
Standard Room
Stayed in Aug 2, 2025

"Excellent"

8.0

ホテル、スタッフの方、周辺の環境と合わせてすごく素敵で素晴らしかったのですが、 宿泊時のプール利用料金について事前にお電話で聞いていたのと違った点が一点あり少し残念でした。 プールサイドには洋服のまま入れますか、また料金はかかりますか？という質問に、 ｢入れます。その場合は無料です。｣とお答え頂いていたのですが、プール（スパ）の受付では2200円かかると言われました。

Helpful?
M
MIWAKO
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Exceptional"

10.0

綺麗で、スタッフの対応も良く子ども連れでも楽しめました

Helpful?
健
健吾
Verified booking
partner
Standard Room
Stayed in Jul 30, 2025

"Good"

6.0

思ったより、部屋は狭かった。

Helpful?
M
M
Verified booking
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

腰が痛くならなくて快適なマットレスでした

Helpful?
?
??
Verified booking
family
Standard Room
Stayed in Jul 26, 2025

"Exceptional"

10.0

とても清潔でスタッフの方たちの対応も素晴らしかったです。 フロントロビーでいつでも飲み物いただけます。 また泊まりたい良いホテルを見つけました！

Helpful?
K
Keiko
Verified booking
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

10.0

全てが最高でした！本当に楽しい旅になりました！

Helpful?
M
Miyuki
Verified booking
Standard Room
Stayed in Jul 22, 2025

"Exceptional"

10.0

子供にも優しいホテルでした。

Helpful?
J
Jongwook
Verified booking
Standard Room
Stayed in Jul 21, 2025

"Exceptional"

10.0

The room was spacious and perfect for a family trip. The location was also quite convenient — easy access to central Tokyo areas like Shinjuku and Tokyo Station. We loved that there were plenty of great restaurants and shopping centers nearby. The hotel facilities were clean and well-maintained, and the in-house restaurant served delicious meals. Overall, it felt like a relaxing resort stay, and we’d definitely love to come back again.

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