BARONHAUS Aparthotel & Suites

This property advertised itself as an aparthotel. This is misleading and descriptive. It is entirely an apartment with NO hotel facilities. I will report this to Bookings.com.

Not an hotel as name suggests. Lack of preparation for our visit: handsoap empty; shower gel turned out to be hand gel; curtains very thin which lets in Street lights and sunlight at 5am; kitchen has no curtain with neighbour having view into bathroom; make sure you are very able bodied because a very steep walk to piazza

Located in city centre. Easy check in and check out. Well equipped.

The bedroom hasn’t blackouts. Room was not dark during the night.

This was perfect. I am not kidding. Spacious, rustic and modern at the same time, perfect location, the most comfortable bed in the world and a huge bathroom. Wow.

The bed was very comfortable and the shower was nice. It was in a nice location and the apartment is lovely.

There were many issues with the booking. Firstly, the listed phone number was for a different hotel. I booked 2 hours before our arrival so I wanted to phone right away to make sure that everything would be ok and we’d be able to get in. I couldn’t get through to them and the check-in information was not included as part of the booking email, but thankfully it arrived about an hour later after several attempts to contact them. Next, parking was advertised as part of the booking. But after we booked we were told to park in a local parking garage which the next morning we had to pay €20 for. So parking was not included! To top it off there were no coffee filters for the machine so we couldn’t even start the day with coffee. When I wrote to the owners about these issues and asked for a partial refund (because the room was not inexpensive), they offered 10% off our next stay but with all of these issues we probably wouldn’t go there again.

Perfekt 👍

Ruhige Lage in einer der Gassen der Altstadt. Insgesamt eine schöne, geräumige Unterkunft mit guter Ausstattung.

Wunderschöne, geräumige Wohnung mit schickem Badezimmer und bequemen Bett. Das Apartment hat eine tolle Lage mitten in der Altstadt von Passau!