avid hotels - Kalamazoo East by IHG

I have stayed here 3 times. The first 2 times I had no issue at all. It was comfortable and affordable.

The 3rd time I was there. I asked the cleaning lady if she could change the sheets on the bed, her response was NO, asked for clean towels NO. I was extending another night and was told by the early morning staff to come back after 7am and the day shift person could do. That he was not going to.

One of very few hotels that accommodate guests with mobility issues, our room had plenty of room for wheel chair and roll in shower. Toilet area had good hand rails. As we didn’t always need the shower hand rails in some other rooms with this feature. PS…low beds ✅

Since most of the assistance rooms are located on upper floors but near stairway, perhaps let guests know how they would be evacuated if necessary posted with exit maps in rooms. Guests should also advise staff what would be needed.

El mismo desayuno todos los días

The room was very modern and clean. The breakfast was very good too. Staff were great 👍

Front desk lady was so sweet

nothing all good for what it is. Place is nicer than all other places within walking distance

inexpensive. Super clean. Staff friendly. Breakfast is serviceable. I've stayed here three times to visit my daughter at Kalamazoo College. Only 5 minute drive to campus

Comfy beds and pillows, and SUPERB desk staff.

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