Holiday Inn Express & Suites - Kokomo South by IHG

I thought the property was overall very clean and the rooms seemed a little more spacious

Would stay here again.

Clean building, comfortable and welcoming atmosphere. Staff was excellent, friendly, and helpful. One staff member was so pleasant with a customer that was being excessively difficult, but she did not falter in her hospitality and professionalism. At the breakfast buffet, food was good too

Room was big and roomy. And we liked the bathroom and shower

The staff was friendly

The pool was closed so was one elevator the entire building smells like mold and you could see where they had a major leak which we were not told about any of this as we were checking in and on our way to the room noticed everything disappointed and unhappy and caused my guest asthma to act up after being in the room for little over a hour would love a refund but don't I'll get it

The property is a bit aged and there is an elevator and part of the lobby roped off for repair. There wasn't any hot water for tea. There were some oranges at breakfast that were actually moldy. But when I asked for something else, they did bring some out. There are several stains and the like around. The area in the shower under the soap dispensers had a soap build up on it that caused me to slip and almost fall. Ok, so that's all the negative. On a positive note, the bed was comfortable and things were generally clean. The staff were helpful and friendly. It was quiet. Breakfast was ok. I always ask for a milk alternative for those of us who can't have dairy, which eliminates pancakes, pastries, omelettes, scrambled eggs, etc etc. There are small cartons of milk available, (at this hotel) and there are small cartons of almond milk made, but hotels never provide it.