Hotel Dos Mundos, Isla Cozumel

Really nice hotel for the price. Within walking distance of the busy centre, rooms are spacious with an down/upstairs and beds are very comfortable. The hotel has a lot of potential and needs a bit of an upgrade, but rooms are very clean and the staff so friendly and helpful. 24-hour manned reception desk.

Nothing! But improvements could be electric kettle and fridge. Hotel offers free coffee in the mornings and use of fridge in reception but otherwise, there’s an OXXO approx. 2 minutes walk from there.

Spacious rooms

Location is far from everything

It was very small so you aren’t really with lots of people.

I was there 5 days on 2nd day I had to ask for towels , when I was given towels one had blood stains the other was just dingy. It took 3 days to asked if I wanted someone to clean my room. We decided to leave on the 4 day.

We traveled to Cozumel because we had a family member in the hospital there. This hotel was conveniently located close to the hospital. We were able to walk back and forth as needed. The staff at the hotel were all very friendly and helpful. There was someone at the front desk 24 hours a day, and everyone was great. They provided us with a WhatsApp link to communicate with them whenever, even if we were off site. One of the staff members even helped us order a pizza to be delivered from a neighborhood pizza place. We felt very fortunate to have found this hotel for our trip.

The only thing I can say is that we would have liked to have had a refrigerator in the room. We made it work though. no real complaints.

Good size rooms, lots of space.

Everything!

Not a thing