Residence Inn Richmond Midtown/Glenside

From the moment we pulled in, this hotel didn’t just meet our expectations - it completely surpassed them!!! Everything was spotless, fresh, modern, and thoughtfully designed to make guests feel comfortable and cared for. The amenities were truly impressive: a welcoming café and bar, a perfectly stocked snack shop, fun lobby games and activities, a cozy fire pit and BBQ area, an impressive breakfast spread, a great dog area, and even fresh popcorn that made the whole place feel extra homey. Our room was spotless, beautifully laid out, and incredibly comfortable - truly a perfect place to relax. Every corner of the hotel felt intentional and inviting!!! But what made our stay genuinely unforgettable was the level of customer service. Kamia McKenzie was extraordinary. She didn’t just do her job - she made us feel seen, valued, and genuinely cared for. She greeted us by name each time we crossed paths, always with the warmest smile, and even took the time to check in on our sick dog. Her kindness, compassion, and authenticity turned a simple hotel stay into something truly special. People like her are rare, and she made a lasting impact on us. Because of her - and all the wonderful things this hotel offers - we’ll not only be returning, but we’ll be using this hotel as our golden standard from now on. The entire team deserves so much praise, but Kamia is the heart of what made our experience exceptional. We’re deeply grateful!!!

Great place to stay. Good customer service.Easy to get to off the interstate.The rooms were spacious with the kitchenette.

Wonderful place. Clean and comfortable. We checked in late and were in need of a charging spot- Rolanda helped us out immediately and got us the spot. As a Bonvoy Platinum elite who has been to many many hotels. This one was definitely excellent.

Very clean and quiet. Nice breakfast. Close to our Unof Richmond campus your visit, which was purpose of our trip

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Stayed here two nights when visiting u of Richmond campus for a tour. About 10 min from the school. Easy drive there. The overnight staff woman at desk was very kind (we arrived at 1am and checked out another day at 4am) and the breakfast area was clean and had plenty to choose from. We liked the popcorn and cookies in afternoon. No it is not a fancy, high end hotel but it is very clean, safe, comfortable bed and we’d stay here again without hesitation. Met all of our needs for the purposes of this trip.

This is my go to hotel when staying in Richmond. The location is close to lots of restaurants and shopping. The staff is always courtesy and professional. The rooms are spacious and clean.

The space of the rooms was great and the amenities were wonderful for teens. Staff were friendly. Breakfast was better than the average hotel breakfasts.

The only negative was parking. It shares a lot with another large hotel and parking was very scarce. So I parked behind the second hotel, which was next to a homeless encampment.