ARPURIA - 4 Star Superior - Adults Only

Breakfast and Food was very good and staff in the restaurant friendly. They picked us up at the train station for no extra costs as the hotel is up a hill. Rooms are small but good.

I have never slept in so uncomfortable beds. The mattress on both sides was super soft, so that it hurt my back and I almost could not walk any more in the morning. The regular reception staff was not as friendly as you are used to in Austrian hotels. When we arrived they were hiding behind the computer and did not pay attention or greeted, when we said hi until the teamlead stepped in. You had the feeling they wanted to hide and not talk to guests. The Spa area is very small and the promoted outdoor pool is only 1 sqm. Spa area was very crowded and noisy and sometimes no space available for sun beds. Even the indoor pool was quite small. 20 Euro as room service fee is way too much. They tried several times to charge us for something that we did not order like parking lot, even if we came by train, wine, etc. Internet in the room did rarely work. St. Anton in October is not the perfect place to be as almost all restaurants, cable cars, and stores are closed until December. Even more frustrating if the hotel and spa are not as promoted on their website.

Breakfast was good. The room size was good. Although being forced to leave the room and travel two floors up to a communal coffee machine in the morning just to get a first coffee was not a ‘luxury experience’. Even three star places stretch to a bedroom coffee machine or a kettle.

The lighting! Utterly awful. Have they never heard of lamps? Only a main overhead light provided in the suite, which meant, in the evening, a choice between either semi darkness, with only the bedside led’s on; or the entire suite lit up like an operating theatre in the brightest coldest white. Awful. A choice of being blinded by the dark or the intense central light. Bathroom was the same. Only setting is every light on or off. Which together with the cheap white tiles made it not a gentle or restful space.

Accommodatie is prima, miste wel een klein koffiezet apparaatje op de kamer.

De buren - van die types die perse om half 8 bij het ontbijt moesten zijn en de deur van hun kamer hard dichtgooiden.

De ambiance was goed. Mooi hotel. Veel mogelijkheden om te doen in de omgeving.

Een aardige klim vanuit het dorp naar het hotel maar weegt niet op tegen uitzicht en verblijf.

We had a wonderful stay at Arpuria! We loved every minute of it. The breakfast was SO good, everything very fresh and a lot of choices. The wellness area was very nice and was even better than we expected. A lot of different choices in the spa area and with free fruit and water. It was so nice, with the option about renting mountainbike and worked so well. We had them for 3 days. Also the staff is very helpful with information about good routes. The best thing about the stay, was the feeling of being seen and feeling special as a guest. With little surprises at the arrival, under the stay and when we checked out. The staff was very lovely and always friendly and helpful - 10/10! I could go on and on, about how fantastic this stay was. We will definitely go there again at some point! Thank you so much for a good stay!

I have nothing to put a finger on! We were so happy with our stay.