Big Tree Boutique Hotel

It was well located.

From the moment we arrived at Big Tree Boutique Hotel, we were met with disappointment. Our upstairs room reeked of mould, making it almost unbearable to stay in. Instead of addressing the issue properly and putting in the correct air conditioning to alleviate the mould, the “beds” they provided us were nothing more than rock-hard mattresses placed directly on the floor—completely unacceptable for what is supposed to be an expensive boutique hotel. To make matters worse, upon checkout, the hotel accused us of losing three towels, despite the fact that housekeeping had removed them three days prior. It was an infuriating and baseless claim, clearly an attempt to squeeze more money out of guests. The café next door was another letdown. It operates on a cash-only basis (inconvenient, to say the least) and caters almost exclusively to tourists, serving only one local dish. If you’re looking for an authentic experience, you certainly won’t find it here. Overall, this place is a complete disaster. After all of this, there was not a single ounce of remorse shown, nor any offer of compensation for the issues caused. Between the terrible room conditions, uncomfortable sleeping arrangements, dishonest staff, and the uninspiring café, I would not recommend staying here under any circumstances.

we’ve been coming to Koh Tao and the Big Tree Boutique for a few years now and as usual we loved it here. while not at sairee beach it still has a perfect location on the island - but you do need a scooter to not depend on taxis. Staff, interior and vibe are 10/10!!

Room was nice and clean, friendly staff, beautifully designed, Cafe place was great, provides Laundry services for a fair price.

I was expecting a quite place, but there was a club across the street named LEO which was doing crazy noise until very late hours (like 02:00-03:00AM). Another issue was that if you don't have a motorbike it would be quite difficult for you to walk to Sairee beach area. It was like 15-17 minutes walk on no side-walk on quite a busy road.

The two bedroom tree house was in a good location- close enough to a beach to walk to and places to eat, plus a great cafe on the doorstep. It was clean, cool (air- con) and spacious.

I thought it was pretty overpriced for the island. There was a fair amount of distant music coming from the establishments across the road. The stairs for our two year old were somewhat a challenge - very steep/verging on dangerous.

Breakfast and the staff were kind. Location is okay if you have motorbike.

Room was too small and it was a little bit noisy because of the neighbours and also the street was too close. Unfortunately there are many mosquitoes.

It was super chill, jungle vibes. The check in guy was really nice and chatted with us about the island. The location couldn’t have been better.

We did get a house gecko in our room. Didn’t bother us, and very normal for this part of the world. It just hung out in the bathroom. Ask for more pillows! We were given two to start, but got more when we asked.