Vanilla Boutique Hotel

Our room was ready early and they helped us with booking a parking space for the car park.

We stayed for two nights and our experience was utterly disappointing. A foul odor greeted us as soon as we entered the apartment. The rooms were dusty and hadn't been cleaned. The sofa was stained and dirty, and a bed was supposed to be made for a third adult, but nothing had been done. We pulled the sheets from under the sofa ourselves, and they didn't even smell clean. The pillowcase was torn. When we asked for clean sheets, the staff was rude. We requested soap, but they didn't bring it. We shared the air conditioning remote. The glasses were dirty, not to mention stained. The room overlooked the building opposite, so there was no privacy. The space between the two buildings felt like a dump. Because there were no mosquito nets, we were constantly bitten by mosquitoes. The door handles were faulty, the bathroom drain was clogged, and the television didn't work. The room was generally dark and gloomy. There's no reception; it claims to be a boutique hotel, but the service is nil. Parking is an extra 10 Euros per day. They charge the room fee upfront before arrival and don't allow cancellation. If there was a pay-as-you-go option, no one would want to stay after seeing the rooms. Because they know this, they charge well in advance. This was by far the worst accommodation experience on our 11-night tour of 6 countries. We definitely do not recommend it.

Location is great... Self check in and check out is working perfectly. Room was clean.

Location

Lack of assistance/disturbance

Hotel is near the city center and you can park the car right in front. The contact person took care of the parking fee. The internet is good.

The room was not very clean and the pictures are not similar with the rooms.

There was no breakfast

Everything was fine

price helpful staff (which i had only whatssapp chat)

it states : "hotel" on booking.com but there was no lobby, no reception. i didn't see anyone in the building. it is just nothing but an airbnb. the location is very far from the main attractions of the city insufficient water pressure in the shower non disposable slippers (which i don't believe hygienic) liquid soap in the shower has no quality and hardly comes out insufficient water pressure in the shower towels are very small and thinny