Waikiki Banyan High Level Condo with Private Lanai by Koko Resort Vacation Rentals

We loved that everything that Waikiki has to offer was within walking distance.

I like the location of the place, free parking if you travel with your car, easy keyless access to the property. What I didn’t like the access to customer service. My family of 6 and our property had only 5 pillows, some missing silverware, so then I called to ask for one more pillow after leaving message no one responded back. But overall we like that place and will look forward to visit again hoping for better customer experience.

The property was rather worn down. One bed had a large dip in the middle so you always felt like you were rolling to one side, doors to the bedroom room were worn down and breaking, various kitchen appliances did not work and no housekeeping or additional towels were provided.

Chambre très confortable mais fauteuil -lit extrêmement inconfortable. Bel endroit

I would definitely stay here again. It’s a great location and very close to the beach. The hotel looks like it needs some updating but it was perfect for my family. I traveled with my 4 kids (ages 1, 4, 7, and 13) and my husband and we had plenty of space and an awesome view. The swimming pool area has a playground and a BBQ grill. The only thing I wish it had was a gym but overall my family and I had an amazing time during our stay.

It was great place. Love the amenities.

The pictures on Orbitz did not match the actual condo. When I brought it up to their management, I was told that they had not yet updated their photos online. Our condo had a broken sofa bed, curtains falling off the wall, and was unclean. We needed the extra bed, and were told they would bring an air mattress up to our room. We waited all day. Eventually I called and was told to go and retrieve it myself from their lockers. We were given a number to call which made it sound like they were located off of the property. Later learned, they were located on the fifth floor. Lack of communication.

The location of this property is perfect, near the beach, stores, and restaurants. Security for parking was very friendly and informative. The hallways need some fixing but looks like they are working on it already. The balcony had a great view for Hawaii sunset!

The stay is an average stay. The parking garage is tough to park in and need to make sure that the height is less than 6.5 ft. Our antenna kept hitting the roof when going up the ramps. The service team is only available during normal hours so there is no 24 hour desk. The desk that is open 24 hours will not help you. There is a store on site for essentials but be prepared to pay more than you expected. Overall the property is decent, but if you are looking for something that will knock your socks off then this is not the place. Decent accommodations, but no service during the stay for cleaning the rooms and getting fresh towels. Need to pay extra for that.

Walking condition to the beach