GOOD STORY VILLAGE

We really loved our villa with a lovely swimming pool. It is located in a quiet rural area just outside of Ahangama. Perfect spot for resting by the pool. Very much enjoyed the walks around the local area, also appreciated two tuk tuks waiting just outside the property at all times for when we needed to go further.

The host was a bit unfriendly. Just after we arrived we were shown a list of prices for each item in case we break it. That was kinda unpleasant. Also while we got this list of costs nobody walk through the villa on our check-in to see what's already not in a perfect shape so we had to bring the host later in to show what was already there. On the check-out host didnt wait to go for a 'check' tho...

Smooth and welcoming check in and tour of property

Nothing, enjoyed it!

Facility managers and security were lovely and did an amazing job. The cleaners are extremely friendly and fast. Check in was quick, although it felt weird to sign the house rules, with a whole price list for furniture and kitchen equipment on the back, in case we damage something. Never had this in any other villas we stayed in. deposit is required, and they only take cash.

I almost never write bad reviews, but this needs to be said. We, a group of 4, stayed in a 3 bedroom villa for a week. After many stays in luxurious Villas and Hotels in Sri Lanka and around the world, this villa felt a bit underwhelming. Some furniture was worn out and we missed some things, like pillows in the gazebo or a small table, which would've made the stay more comfortable. The zipper of the gazebos matresses were damaged and put together with safety pins, the table in the master bedroom was unstable. The bathroom floor in the master room was flooded after every shower. There was no couchtable in the living room. Kitchen countertop had many stains. The living room/kitchen has no A/C. There were only 2 sundbeds. When we asked for another one, they told us there wasn't enough space, even though this villa was built for up to 6 people. No flexibility from their side. The Shower in the pool room only had cold water and there was almost no pressure. Also the A/C didn't work properly. We informed the management right away. The handling and comment from one manager was questionable: She would also prefer circumstances like in a "first world country", but it is a "third world country" and in the evening, it will be cooler. She would -eventually, especially- "for us" turn on the generator. Of course we expect to have working facilities in an accommodation like this. After all, they sorted it out with a professional, but only after we made it clear, that this wasn't acceptable. Obviously in many other (cheaper) villas, Hotels or even Hostels in Sri Lanka in which we stayed during 2 months, there was never an issue with A/C, hot water or water pressure. We felt appaled by the arrogant and uneducated comment about the "third world country" - in which SHE DECIDED to live.