Hotel Santa Elena

We arrived in El Fuerte by train from Creel and took a colectivo from the station (60 pesos per person). The hotel itself is quite old but has character. Our room was very spacious with high ceilings, a comfortable bed, and traditional wooden shutters instead of glass windows. Be aware that this means outside noise can easily be heard. The air conditioning worked well, and there was also a ceiling fan. The shower only had cold water, but given how hot El Fuerte is, this wasn’t really an issue. The hotel is perfectly located right on the main square, which is very clean and pleasant, with a mix of restaurants, small shops, and street food vendors nearby. I’d also recommend seeing the local Zorro show and taking a short walk to the malecón by the river. Overall, I would consider staying here again if they improve the standard of cleaning.

On the downside, the room needed a much deeper clean. I found dead bugs under the bed, under the bathroom basin, and behind the shutters, which I mentioned to reception. A water dispenser for guests would also be a welcome addition.

This is an amazing old hotel with 20 ft ceilings and original doors and hardware. The interior courtyard is open to the sky. The location adjacent to the Zocalo is great, but can be noisy at night. Guests should plan on seeing the Zorro show on the other side of the Zocalo.

good location across from main plaza

No water pressure in shower, no WiFi, hornets nest on balcony

Hatten kein Frühstück

Die Zimmer waren dreckig , Bettwäsche musste ich wechseln lassen. Die andere war auch nicht besser. Personal spielte nur mit dem Handy ,aber alle und saßen nur herum. Das Hotel hat mehr verdient als so ein Personal . Denn eigentlich kann mit der richtigen Bewirtschaftung was draus machen. Schade.

Nos gusto el estilo y ubicación del hotel

La ubicacion

Las instalaciones muy descuidadas y no había señal de internet

Lugar céntrico

No tenía agua caliente en el baño

Y

Lovely old building, spacious room and bathroom.

No coffee/tea in room. No 24 hr coffee/tea station for getting your own coffee/tea. No included breakfast.