Hotel Santa Elena

Great location

Beautiful colonial building, extremelly well maintained, super clean

The location and the staff were great. We had issues with the fiest room we got due to lack of window to keep warmth of bedroom and it was too noisy and the woman at the front desk was super nice and moved us to another room. Despite us not being very satisfied, she was always very attentive and nice.

Rooms are really old; not very clean.

very polite person checking us in caught an error in price and fixed it for us. The hotel is across from the plaza; museum, restaurants, river close by, very old hotel but charming

across from plaza! - very noisy all Sunday night, one water bottle new, other water bottle was not sealed, bathroom clean, rest could use a good cleaning, small ants around but could be due to old terrace doors did not have a good seal.

Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.

(English below) En general, es un hermoso hotel justo en el medio de todo lo que El Fuerte tiene para ofrecer. La MAYOR excepción = no hay servicio de transporte o taxi desde El Chepe... y todos los demás hoteles tienen uno. Los que nos quedamos en Santa Elena fuimos los únicos que quedamos atrás una vez que se fueron todos los taxis autorizados por la ciudad. Afortunadamente, los taxis prometieron regresar por nosotros y, lo que es más importante, no estábamos solo nosotros dos sentados allí en el calor esperando solos. El hotel está limpio, el restaurante por dentro es delicioso. El personal es amable, pero no muy servicial cuando estás buscando excursiones. Inglés: Overall, it's a beautiful hotel smack in the middle of all that El Fuerte has to offer. The MAJOR exception = there is no shuttle or taxi service from El Chepe... and every single other hotel has one. Those of us staying at Santa Elena were the only people left behind once all of the city sanctioned taxis left. Luckily, the taxis promised to come back for us, and more importantly, there weren't just the two of us sitting there in the heat waiting alone. The hotel is clean, the restaurant inside is delicious. The staff are friendly, but not terribly helpful when you're looking for excursions.

Nice