Aksara Heritage

Beautiful hotel with wonderful breakfast and pool

Dining at Aksara Heritage Hotel offers a blend of local flavors and elegance. With delicious Thai dishes, a serene ambiance, and attentive service, it’s perfect for a memorable, culturally rich meal. Highly recommended! Special thanks to Arnold and Zank for their excellent service.

We spent a wonderful week at this hotel. All the employees were so professional and kind. We highly recommend it!!! The location couldn’t be better - lots of amazing restaurants and massage parlors.

Excellent, safe, convenient little oasis in the heart of the old city. Exceptionally friendly and helpful staff. The room had everything we needed and plenty of space. Loved overlooking the quiet, treed pool area. Good breakfast (don’t know about the other meals, but the restaurant was full. Good for families because of the pool area - but it was guilt and restful for any guests.

1. Hotel itself it’s like a boutique size, with not much choice of rooms. Be sure to go with the balcony one otherwise, you will literally loose the window. They face a high fence close to the window. 2. The hotel service needs to be revised, only the girl with short haircut has enthusiasm towards clients. Others ignore you many times. Not that we are picky, but being rated 5 stars hotel in Chiang Mai, they should do better. 3. Room cleaning was not done in time. We left from 8am and came back around 15pm. The room was still the same. We had to go find the person in charge in order to send someone. 4. Shower floor slippery with no anti slip mat available in the room. Very dangerous if you don’t pay attention. 5. Breakfast level and service does not match hotel rate. No service noticed, it’s like a holiday inn level. 6. Over 3 days, no single one employee remains available at the pool bar, you have to go get them from elsewhere. 7. Employee manage the bedding stuff all over the place. You see them in the hallway, you see them next to the pool. Literally all day. Not too pleasant generally speaking. 8. Overall, employee’s attitude and service does not match its description. A lot other 4 stars boutique hotel are genuinely better and priced better. I would say that it is a bit overrated not worth to pay the high price for it unless you have a really good deal. 9. One star we are giving to the cat that the hotel adopted. Very kind heart of them to have decided the adoption.

Beautiful property and friendly people

The pool was amazing. The coconut icecream fabulous and the staff delightful.

This is a charming hotel located in the old town near the famous gate. The location is perfect and hotel is quite nice, however its an old hotel so you need to expect conditions of room and building to be somewhat dated. But that did not bother us and we had a wonderful stay.

I recently had an incredible stay at Aksara Heritage in Chiang Mai. The hotel beautifully blends modern comforts with traditional Lanna design, creating a warm and inviting atmosphere. The food was outstanding, particularly the breakfast which offered a fantastic variety. The facilities were spotless, especially the saltwater pool, which provided a perfect spot to relax. What really stood out, though, was the staff — they were incredibly attentive and friendly, making the experience truly special. I highly recommend this hotel for anyone visiting Chiang Mai!

**Akasara Heritage Hotel, Chiang Mai – A Perfect Stay!** I booked a one-week stay at Akasara Heritage, and as someone who appreciates 10-star service, I wish I could give this hotel 100 stars! The property is absolutely immaculate, with maintenance happening daily. The white paint is spotless, with no scratches or signs of wear, which shows just how much care they put into every detail. As I write this, I’m lounging by the pristine pool, overlooking a stunning red and gold temple—it’s truly a sight to behold. The staff here are beyond words—everyone is so incredibly kind and helpful, making my stay even more enjoyable. I already know it’s going to be hard to leave after this week. I wish Akasara Heritage many years of continued success, and I can confidently say you will not regret staying here. This place is simply unforgettable. RENEE, Quebec, Canada