Aurora Pyramid Glass Igloos

Die Pyramide ist toll, um von innen zu schauen, ob Nordlichter zu sehen sind. Jedoch sieht man sie von innen nicht so gut, da die Fenster alle noch so kleinen Lichter spiegeln. Um die Nordlichter gut zu sehen muss man hinaus gehen. Die gesamte Anlage ist echt groß! Echt super gemacht! (Sauna, Eisbad, Rentiere, Elfen-Weg, Wald,…) Beim Essen gab es zwar nicht viel Auswahl aber es war alles sehr lecker. Das Personal war nett aber sie konnten nie viel Auskunft geben ohne bei jemanden anzurufen und nachzufragen.

The pyramids are just amazing. Very well furnished and so cozy... We were incredibly lucky to have the best sky that night and we saw at least 3 auroras in 2h directly from the bed... Unforgettable! Buffet dinner and breakfast had good options, was pretty and tasteful.. Although not amazing. We had the nice surprise of finding out we could access the Elves village for Free.. What an amazing moment... We did some sliding, some ginger bread cookies making, had free hot juice etc... In such a cute little village. Great moment.

We were so disappointed on arrival to find out the strong alley lights by the pyramids would stay on ALL Night! Whyyyy? They reflect on the roof of the glass pyramid so when you sleep you feel you have lights on.. We thought that would also damage our Aurora experience... But it did not! Aurora cannot be seen in the roof part but in the lower pyramid part (which are perfectly clear and light reflection free) The bathroom is in the entrance patio which is poorly heated and makes it quite cold to use.. In the middle of the night or when you shower. Poor signage on arrival... We looked for reception for at least 10minutes driving around. So you know : reception is the restaurant building, the first one you see when you arrive.

The pyramid is really beautiful, very modern and clean, with good facilities (they provide even tea and coffee). The breakfast is very good and you have a variety of food to choose from.

There are a lot of lights near the pyramid (both in trees and outside the other pyramids) and they reflect onto the glass ceiling. Although beautiful, these lights are not helpful when it comes to aurora.

An amazing experience and we were lucky that it snowed the night we stayed which was cool to watch from bed in the pyramid. The views are amazing and a brilliant sunrise (there is no sun rise as such as it doesnt come over the horizon but the sky lights up in red and orange.

Nothing.

The Good: The accommodation is amazing. As per pics. The bad: No reception on site, you have to go to town to another hotel to check in and pick up keys. We locked ourselves out and were able to get a spare key from the hotel next door (200 meters). Why not check in here as well? The Terrible: The roads within the property are not marked and couldnt tell walkway from road in snow. My car got stuck in the walkway section and had absolutely 0 help from property. I called reception, they gave me a number for a third party tow company, the number did not work on my international phone. The hotel never called me back to see if I was alive or dead. I was stuck on their property, and had absolutely 0 help. I was able to get help and a tractor from the hotel down the road (Elfs Village). They were helpful and pulled me out. They need to open up a reception on site. This place was too expensive for 0 service.

Staying overnight in a pyramid glass igloo ... wow! what an incredible experience! We stayed a night in the Elve's village during Christmas time and it was the highlight of our trip. Kids thoroughly enjoyed playing in snow, day and night. Many activities around for adults and kids, the parks, reindeers, snowmobile, ice house, frozen river, elves etc. etc. all excellent. The restaurant served good quality food - breakfast and dinner inclusive, decorated with beautiful Finland culture. Rooms were smaller than expected though warm and cosy, with all basic facilities what you need. We were not fortunate to spot the northern lights from pyramid, and the day time was almost nil. The reception was not manned however, all staff were very polite and helpful. I felt it was overpriced for the magical experience.... but it was the most wonderful time of the year, so no regrets.

The glass igloo is comfy and just a little bit smaller than expect, perfect size for just 2 people, but if with 1 kid extra, would be a bit small. Staff and food there are excellent, facilities are good, however, may have more signs to show the direction as we were lost on the way back to the pyramid, it was dark and snowing, a bit hard to find the correct direction

Too less signs to show the direction of different places, and the room is a bit smaller than expect

Great bedrooms under the stars

le cadre tres sympa et authentique au milieu de village des elves. personnel très très agréable et serviable. les repas sont top. dommage pour les lumières à l'exterrieure des igloos in empeche de vois les aurores..

very clean, nice furniture

VERY VERY poor communication. Check-in process was not communicated well and unnecessarily complicated. Property advertises as having a refrigerator and TV. Yet they didn’t even bother to put batteries in the remote making it unusable. They also didn’t even plug in the fridge, and it was so wedged in, it was impossible to do it myself so that also could not be used. I emailed immediately to ask for both items to be fixed and NEVER received any response whatsoever. Did not see Northern lights during the stay but it would’ve been good if the outside lights were not on all the time, causing reflections. Temperature was freezing whenever the fan turned on. For dinner, had to drive all the way to Levi. For breakfast, the older lady at the cafe was rude and clearly did not want to be there.