Burgos

Minden

The location is good for the ferry port

We booked the "double room with private bathroom" and the photographs are completely inaccurate and show a different room. The actual room is very small, dingey and doesn't have a proper bed, but a tatty, old, stained sofa bed. We only stayed for one night as a stop over in split and didn't arrive until nearly midnight therefore we were unable to resolve our issues as we were checking out at 8am the next day. The bed was so uncomfortable, we barely got any sleep. The air-conditioning only stays on for approx 2 hours and then turns off so it is unbearably hot. The bathroom has mould on the ceiling and the place generally felt grimey. The room is accessed off a communal kitchen and there is no privacy. The large wardrobe looked like it was about to topple over at any minute. I would not recommend this place at all. I have complained to Booking.com and the host as I feel it falls well below the expected standard but am yet to come to any resolution. Save your money and book a hotel!!

I do not remember for your safety because the host is out of line

I never been to a booking where the host made me feel less of a human. Unfortunately we got to share the apartment with the worst possible guest next to our room because they were drunk and super inappropriate. They tried to fight my boyfriend on a physically altercation because they tried to get into our room in the night. After, the situation escalated to even more dangerous when they assaulted myself on a sexual way. We had to lock ourselves on the room. The entire night was a nightmare and they proceed to take our stuff without permission. Day after confronting the host we denied helping us because "we should have called the police and not him". He denied to help us financially with the damage they caused, he refused to refund our stay too. He proceed to threaten me to kick me out if I ask for help… The host made me feel like TRASH, completely sad that men like that run that place.

Amazing location, very easy access