BürgerhausLöwen

I recently stayed at BürgerhausLowen for the third time. I chose this place again mainly because of its restaurant, which I remembered having excellent food. However, this time, we were extremely disappointed to find out that the restaurant was closed for a communion party, without any prior notice. After a long 12-hour drive, we arrived tired and looking forward to a meal and some rest. It was frustrating to find out upon arrival that we couldn't have dinner or even a drink, especially since we had communicated with them via email and Booking.com just a week earlier. To make matters worse, when we expressed our dissatisfaction to the owner the next morning, we received no empathy or attempt to make amends. Instead, we were handed business cards to book directly next time, as if that would resolve the issue. This experience has left me with no desire to return. It’s crucial for establishments to inform guests about any changes that might affect their stay, especially when they have traveled a long distance. Unfortunately, this lack of communication and consideration has led me to decide that this was my last visit to BürgerhausLowen.

Very nice staff and very well equipped rooms! Also the breakfast was delicious as well!

It was very hard to find where to check-in, due the restaurant which is the reception as well was closed on the day when we checked in.

Nice and modern! Good heating and convenient parking. Very friendly staff.

I only wished there was a kettle in the room!

The room is basic but super clean and fit for 1 x night stay.

Our room no 131 window was opposite the church. November 9th the church bell 🔔 went off every hour and 15min. My eyes was closed but my ear heard everything. The hotel provided free earplugs thou.

Köyhä aamupala ilman heldelmiä eikä jugurttia. Muuten asiallinen paikka. 100€ / yö hotelleissa kahden viikon aikana muissa ollut parempi aamupala.

Clean, good location, easy access.

All was good.

Breakfast is basic, but fine. The restaurant is good, I had a great sales with roast beef. Room is quite large, good shower, bed is fine, a bit too hard for my taste but OK. Recommended.

Well located in the countryside. Kind and welcoming host. German style cuisine in retaurant downstairs. Good parking. Tasty breakfast.

Church bell ringing every 15 minutes and due to warm night we had to have open window. As we are tall, the low ceilings in attic was not so comfortable for us.