Hale Mauna Loa Upper Level with shared Hot Tub

Greenery / rain forest like surrounds from every window and front balcony. Gas heater use was a necessity and provided good comfort throughout our 6 day stay ,- and surprisingly it was needed Gr8 location to visit Volcano National Park - which we did multiple days and multiple times, morning and night.

Washing machine and dryer were not available at first for our use and each appliance was padlocked. We were shocked and felt untrusted and felt cheated at first. We have learnt that with accommodation advertisements you have to not only look at what is included/ provided, but you have to be more alert and.mindful about what isn't stated. We would expect a statement to the effect that washing machine & dryer isn't available with the booking.com description. We feel that booking.com is complicit in the deception of not allowing use of facilities within a booking where the factory has them. The lady addressing our concerns for the owner was polite, explained things when asked, communicated well, and assisted in problem solving. Our 2nd day was 1/2 wasted finding and using a laundry mat, after which a $20 per day surcharge was negotiated to use the washing machine / dryer. We only needed it on a single day, but we didn't waste time in a laundry mat.

Loved being surrounded in tropical rainforest with use of firepit on the patio. We were able to sit outside with protected roof even in the rain. Thank you for allowing us to stay one night.

Our only complaint is that we were unable to use the dryer. Walked in the rain at the volcano and it would have been nice to dry our clothes when we returned.

Everything was available and more

Loved it all

Very convenient location to volcano n.p. Easy access with door code.. nice to have fire place.. good heating in the main room.. February can be wet and cold at volcano ..good functioning kitchen ..

The dehumidifiers make for constant noise.. harder to hear the wonderful bird sounds in the trees around us..but with our a more sophisticated central system hard to avoid given local moisture at the location ..plastic wine glasses not my first choice.. but ok real tumbler glasses..

The house is absolutely wonderful. Our regret is that we didn't stay longer to really take advantage.

No washer and dryer use. Had to go to a laundromat.