Vareena palace hotel

I had a wonderful stay in Vareena Palace. The room was big and comfortable, air conditioning and wi-fi working perfectly. Very convenient balcony. Very clean, good quality linen and towels. The breakfast buffet was so nice, with a variety of western and Thai food. But my heart was stolen by the staff - always smiling and helpful. Last but not least, the roof pool - great for relaxing, with stunning views over the city. Vareena Palace is located a bit far away from Pattaya's night life and beaches, but for me, it wasn't a problem. I could walk for about 20 minutes to reach Wong Amat Beach, which I consider much nicer than main Pattaya beach.

The hotel rooftop pool has a great view, especially during sunset. The gym room also shares that view. The hotel also has a parking garage which was convenient. The balcony is spacious enough for people to sit and relax, without any aircondition vent blowing hot air.

The hotel is infested with cockroaches. Everyday there are cockroaches crawling around in the hotel room and bathroom, they sit in the towels, toilet paper, crawl into shoes, crawl on the desk, shelves, under the bed, nightstand, almost everywhere. Managed to kill around 4-5 roaches every day. The hotel is not really clean. The floor boards on the rooftop are old and structurally unsound, at one point during the stay it collapsed during walking, causing an injury. Some of the staff in the reception are unfriendly and rude at times, talking negatively about hotel guests in Thai language (overheard by Thai speaker). Some other staff seem to be friendly, like the maintenance man. The elevator does not go down to the parking garage, so between the lobby and garage the stairs must be used. The refrigerator in the room was not working properly. Despite the great rooftop view and a decent gym, the stay was quite uncomfortable, mainly because of cockroaches in the room.

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