Onyria Quinta da Marinha Villas

This was supposed to be a 5* villa! When you are spending thousands for a weeks stay you expect close to perfection not a shower that floods, toilets that clog daily, towels with holes in them or items not being refilled or replenished. Then to top it all off a call at 9am on the last morning by housekeeping despite requesting a late checkout! Also I have never come across an IHG hotel that does not accept Amex cards. In addition each morning from 9am there was building work noise which woke up some of the guests, I complained and it stopped but why did it happen in the first place. The pool area is very definitely not 5* standard nor is the landscaping surrounding the villas. On the plus side hotel staff were very helpful. Will try the Sheraton down the road next trip

Super Anlage, alles Bestens!

Very happy and satisfied with the experience

A mixed experience at the villas. The villas sit within the boutique hotel grounds which is partnered with the main hotel. You can use all of the facilities for both with a small gym at the boutique and pools at both. The resort was pretty quiet so no issues sitting at the pool with sunbeds, the weather was poor so we tried to find other things to do but were limited. A games room might have been nice. We had a three bed villa and it was very spacious and had pretty much everything for self catering. We had to request new chopping boards because they smelt really bad but this took a long time to resolve and we had to ask 4 times. This was a common issue whenever anything was needed. The outside of the villas definitely needed tidying and making nice, it was just dust and rocks. The hotel fell down in terms of its service and training of staff. We ordered drinks at the pool bar and got overcharged for them, the staff there said they couldn’t resolve it so we had to get the manager down. They promised to resolve and send an apology gift to us that never arrived. On another occasion we ordered drinks at the bar and the poor young man behind the bar was on his second day and had been left on his own. My husband had to show him how to pour a pint behind the bar himself! It’s unfair to expect brand new staff to manager a bar on their own. The hotels are a bit further out of the town and you’ll need a car or to get taxis.

Great unique resort, must visit!

Service de restauration de médiocre qualité. Petit dejeuner hors de prix pour la qualité de la nourriture servie. Restaurant piscine : pizzas surgelées... inacceptable au regard du prix! Rupture de stock d'eau minérale en plein été! Un service pas digne d'un 4 étoiles. Litrerie de TRES mauvauise qualité. Spa - Masseuse de TRES bon standing. Par contre accès au Spa aux enfants (voire aux nouveaux nés)... une véritable cour de récréation. Très loin d'un lieu de relaxation... TRES décevant. Heureusement cet hotel bénéficie d'un emplacement idéal dans la Quinta Marinha Cascais.

A fun and comfortable villa. Staff was very attentive. Breakfast in the main hotel was very nice. I would happily stay again.

Ótima Villa, confortável e bem equipada em ótima localização

Beautiful property, very spacious units, in fact it could have easily slept quite a few more people. The 2 bedroom unit is actually a 3 bedroom and the 1 bedrooms we saw all had 2 bedrooms. The extra bedroom was small with two twin beds which is maybe why they don’t count it? We loved it and would stay there again. Two complaints only: 1-it was quite damp and cold when we arrived so it would have been nice if they had turned the heat on in preparation for our arrival. 2-it wasn’t clear that we needed to go to the boutique hotel and not the main hotel to check in. This could have easily been fixed with communication and driving instructions so we could find the hotel.

Loved our little area. Construction around the property but still great! Home away from home.