Netley Hall

Do not go when a wedding is on. Music till 1am. Room not ready . Carpets stained. Disorganised. Worst stay in any hotel for years.

Valentine’s Day dinner was first class and value for money. Rooms nice but Wi-Fi patchy.

We were welcomed very warmly and the staff were friendly and helpful. Particular attention was paid to the formal black tie dinner on NYE and the dietary needs of a couple of our party. Our overall impression was they the hotel is very strong on events (they host a lot of weddings, and we were there over new year) but the day-to-day operation is a little hit and miss. We could not even rustle up a sandwich or anything else to eat on arrival at 2pm, and on our third night the restaurant was closed (a couple of staff apparently were isolating for Covid). Reception was sometimes closed due to staffing issues, with self-check-in arrangements in place! Lovely building, warm and comfortable (high ceilings, large windows, large atrium etc might not cause you to expect it to be so) and the staff that were in evidence were great. The lack of food options was offset by being directed to a place a mile away that had brilliant service and tasty food (the Horseshoes, in Dorrington).

Beautiful hotel in a fantastic setting. It had easy parking and the room and en-suite was lovely. Not much info given about anything on check in and the breakfast service was pretty poor mainly on the second morning with a different person. If they improved the experience with service levels, it would have been a faultless review.

Brilliant stay very relaxing really impressed with private pool and jacuzzi also experience of 3course dinner at clock tower restaurant and food was excellent will definitely stay again only negative was there was no welcome pack in room or bottles of water there was only fruit flavoured tea bags aswell had to ask for normal tea bags and bottles of water but really this should be already in room

Restaurant not open on a monday or tuesday and onlt fine dining so dont expect to get a burger and chips,wouldnt want to eat there if staying longer than a couple of night, however was very nice meal.Good pub a mile down road which was very good. No swimming pool as depicted on website so disappointed as were expecting this readon for booking. Othereise nice hotel, nice breakfast,friendly staff, good location.

Nice enough country house but slightly frustrating that although there’s a pool on the description pictures, it’s only for wedding parties and not for the hotel guests. So shouldn’t be shown on the hotels.com website. Also, be aware if you want to eat the restaurant is not open Monday or Tuesday, also frustrating.

We arrived, reception was in a corner of bar area, not welcoming, receptionist was on the phone & completely ignored us for at least 5 mins, not even an acknowledgement-very rude. Our room was at the top of the hotel, no lift. It was large, but very drab & dated, it probably was clean, but felt grubby & dark. The stairs were a huge problem for me, windy & narrow. The breakfast was adequate, but probably the worst experience from the last 10 hotels we have stayed at this year.

This is a very grand Grade 2 listed country mansion. It is in good condition and a lovely location. We received a warm welcome and have been well looked after.

We have stayed here before so it was no surprise to have a repeat of excellence from the Netley Hall Team. We had our fantastic suite! The intent of the team seemed to b to help you relax and enjoy your time at Netley. But we also had a family event here - celebrating a 95th birthday and the 70th wedding anniversary of my husband’s parents. That was superb! The layout of the room, the food, the terrific customer care could not have been better! For us, Netley is just a fantastic place to stay!