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9 / 10 Guest Rating

Sercotel El Balcón de la Bahía

Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006, Santander, ES

Sercotel El Balcón de la Bahía - main view

About the Property

Welcome to Sercotel El Balcón de la Bahía, where comfort meets convenience in the heart of Santander!

Recreation & Relaxation
Dive into our refreshing outdoor pool or unwind on our terrace and beautiful garden, perfect for soaking in the scenic views.

Comfortable Accommodations
Our 20 air-conditioned rooms are stocked with modern amenities, including minibars, espresso makers, and 40-inch Smart TVs, ensuring a delightful stay.

Convenience at Your Fingertips
Enjoy perks like complimentary Wi-Fi, express check-in/check-out, and tour assistance to enhance your travel experience. Plus, our beach shuttle makes sandy getaways effortless!

Experience the vibrant charm of Santander—your perfect getaway awaits at Sercotel El Balcón de la Bahía. Book your stay today!

Facilities & Amenities

Front entrance ramp
Health or beauty spa nearby
Express check-out
Hardwood flooring in public areas
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. Pool access available from 9:00 AM to 9:00 PM.Children 9 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms. Parking height restrictions apply. Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional77 verified reviews
AI Summary

Guests highly rate the great staff and frequently praise the fantastic location.

Categories

Cleanliness7.9
Service9.9
Location9.4
Room Quality8.3
Amenities9.4
Value for Money8.8
Food and Beverage8.9
Overall Experience9.4

Select topics to read reviews

C
ColingbGB
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Great hotel. Great location. Fantastic, friendly and very helpful staff."

10.0
Helpful?
P
PaulgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0

Clean room, serviced daily. Helpful, efficient staff. Great location

Helpful?
W
williamusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
R
RiccardoitIT
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0

La tranquillità della zona che rimane comunque centrale

Helpful?
J
JoshgbGB
Verified booking
couple
Standard Room
Stayed in Jun 1, 2026

"A friendly welcome and a fantastic stay"

10.0

A great place to stay with a wonderful greeting and very friendly staff. Room was very comfortable with a lovely little terrace overlooking the pool. Staff also gave us some fantastic local recommendations that really delivered.

Nothing!

Helpful?
P
PetergbGB
Verified booking
extended_group
Standard Room
Stayed in May 31, 2026

"Good"

5.0

Good location near the old town centre.

Air conditioning was periodically and randomly noises during the night which we reported to staff for investigation. Bathroom extraction fan was poor at removing moisture making the room uncomfortable. Positioning of the headboard lights above the bed had not been considered for practical use as they were positioned such that it was impossible to sit up in bed and rest your head. Basic breakfast snacks being over sold.

Helpful?
D
DieteratAT
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0
Helpful?
M
manuelesES
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Hotel muy cómodo bien situado,y con piscina que te da un respiro en días de calor"

10.0

Desayuno de cortesía correcto ,con productos cántabros,el personal excelente siempre intentando agradar y interesándose sobre nuestra estancia y recomendaciones de la zona para comer y visitar

Nada,todo muy bien

Helpful?
J
JoachimdeDE
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0
Helpful?
G
GenevievecaCA
Verified booking
couple
Standard Room
Stayed in May 31, 2026

"Great for short stays"

9.0

Staff was extremely helpful and friendly

Room was very small and lacked privacy when showering or using bathroom.

Helpful?