InTown Suites Extended Stay Salt Lake City UT - South

My husband and I are here so he can have his cancer surgery. we booked two weeks in advance. spent $600. Drove 9+ hours to get here. called 17 times from 12pm-7pm to let them know we would be late and left 2 voicemails to call us back. When we arrived we were told we would not be checking in because no one was on staff of even willing to come in. not even the person ONCALL. Now we are expected to sleep in the car and out $600 we didn't cave because my husband HAS CANCER. THEY JUST STEAL FROM CANCER PATIENTS.

There's no breakfast no coffee

Coffee at least

The room was very clean and tidy and the beds were soft and comfy

I booked with you on booking.com they couldn't find my reservation so I had to pay the walk in fee for one week which was 622 plus dollars. I am sorry but I was told by multiple people that this hotel does that a lot to travelers or people staying there.

Of the 8 days we were there, the water was totally shut off for 4 of them. It was very inconvenient due to the fact we had a two year old with us. It was stated more than once that they didn't give compensation for our inconvenience. I will never recommend this facility to anyone that I know.

the fact that they dont clean regularly and expect you to go a week with one roll of toliet paper and two towels other than that was a pleasant stay remotely clean and quiet

Location

Very expensive compared to other places

They take dogs nice cool clean no smoking

:-)