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8.9 / 10 Guest Rating

El Paraiso Hotel Tulum

Carretera Boca Paila Mz 3 Lt 2 Tulum Ruinas, Tulum, mx

El Paraiso Hotel Tulum - main view

About the Property

Luxurious Beachfront Location
Experience the ultimate getaway at El Paraíso Hotel, nestled along the pristine Paradise Beach in Tulum National Park. Embrace the perfect blend of natural beauty and modern comforts in our eco-friendly property.

Modern Amenities and Comfort
Indulge in relaxation in one of our ten well-appointed rooms, each equipped with a flat-screen TV, air conditioning, and a private bathroom. Enjoy 24-hour security, free WiFi, and uninterrupted electricity during your stay.

Exciting Activities and Services
Explore the wonders of Tulum with activities like snorkeling, diving, cycling, and fishing just steps away. Need a break from the beach? Take advantage of our bicycle rental service to discover the area at your own pace.

Ready to escape to paradise? Book your stay at El Paraíso Hotel now for an unforgettable beachfront experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property accepts Paypal The beach is private for people who want to pay for a space We are located inside El Jaguar Tulum Park, as it is a protected reserve and has an additional cost per day per person. The charge is for a bracelet that is provided at the entrance. The cost varies depending on nationality Please note that access to El Jaguar Park incurs an additional charge, which is not included in the confirmed reservation rate.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. In the event of an early departure, the property will charge you the full amount for your stay. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.9
Excellent739 verified reviews
AI Summary

Guests highly rate the stunning beachfront location and frequently praise the friendly staff.

Categories

Cleanliness8.8
Service9.3
Location9.4
Room Quality8.9
Amenities9.1
Value for Money8.6
Food and Beverage8.1
Overall Experience9.2

Select topics to read reviews

S
StéphaniefrFR
Verified booking
couple
Standard Room
Stayed in May 24, 2026

"Je vous le recommande"

10.0

Plage paradisiaque Jolie piscine Lit très confortable

Le petit déjeuner est limité, pas à volonté Entrée du parc à payer

Helpful?
C
CharliefrFR
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Very Good"

7.0
Helpful?
M
MichaelaatAT
Verified booking
solo_traveller
Standard Room
Stayed in May 14, 2026

"Ein kleines Stück Paradies"

9.0

Die Lage

Leider musste man immer auswärts essen, da es fürs Abendessen beim Hotel direkt keine Möglichkeit gibt. Die Strandbar schließt um 18 Uhr

Helpful?
C
ClémentfrFR
Verified booking
couple
Standard Room
Stayed in May 11, 2026

"Good"

6.0

Salle de bain petite avec pommeau de douche pas terrible pour régler température eau. Piscine petite. L’horreur a été la plage qui était envahit de sargasse avec une odeur de souffre a vomir.les petits déjeuner étaient servis sur le resto de la plage avec l’odeur et la vue sur les sargasse. Hotel bien trop cher pour l’emplacement et l’hotel.

Helpful?
F
FatoumatafrFR
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Séjour incroyable pour notre famille !"

10.0

Nous avons adoré notre séjour dans cet hôtel. L’emplacement est incroyable dans le parc. La décoration de la chambre est sublime. Le personnel est chaleureux.

Helpful?
S
StefaniaitIT
Verified booking
solo_traveller
Standard Room
Stayed in May 6, 2026

"Un paradiso a metà"

7.0

Piccola struttura immersa nella natura del parco del giaguaro. Potrebbe essere valorizzata di più. Buono il personale alla reception.

Purtroppo siamo fuggiti subito dopo la prima notte per via del sargasso. Abbiamo provato a rimanere in spiaggia ma il bar ha chiuso prima delle 18, ci hanno tolto il cuscino del lettino alle 17.45 perché avevano fretta di chiudere il beach club. Detto questo si trova in una zona naturale ma dove non c'è molto altro, la posizione è comoda per vedere le rovine Maya. L'hotel è molto carino ma le camere sono datate e piene di dettagli da rivedere, doccia e bagno vecchi, muro della camera mal tenuto, con croste di pittura. Ti obbligano a bere acqua in una bottiglia di vetro con bicchieri appoggiati su una tovaglietta che era sporca ma non puoi portare dall'esterno nessuna bottiglia perché la plastica è vietata. Peccato che le strutture utilizzino generatori a gasolio per funzionare. Insomma, il parco potrebbe essere una vera perla ma ci sono dei controsensi, si può migliorare. Altri servizi provati: la colazione. L'unica non buona su 7 giorni in Messico, peccato. Io penso che dovrebbero ampliare i loro servizi visto quanto sono isolati, avere sempre un ristorante aperto e offrire lezioni di yoga o qualcosa di simile perché il posto è davvero un paradiso.

Helpful?
J
JanezsiSI
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

10.0

Hotel stoji v mirnem okolju narodnega parka in ponuja mirno bivanje.

Helpful?
D
DanielachCH
Verified booking
family_with_children
Standard Room
Stayed in Apr 29, 2026

"Ich würde nicht wieder dahin zurückkehren"

6.0

Eines der Zimmer war sehr geräumig. Die Zimmer in der "Villa" liegen direkt am Strand und es gibt einen Swimmingpol. Es gibt einige Hotels entlang des Strandes und diese sind sehr umweltfreundlich gebaut. Also keine grossen Hotelblocks. Die Auswahl an Restaurants ist gross und das Essen im gut. Das Hotel stellt für Ausflüge Velos zur Verfügung.

Der Strand war voller Seegrass. Sie versuchen es wegzuräumen aber es gibt so viel davon, dass der Strand nie sauber ist. Ausserdem stinkt es sehr! Das Frühstück muss in einem benachbarten Resort (das Hotel Paradiso verfügt über kein eigenes Restaurant) eingenommen werden (100m zu Fuss über den Strand). Das Frühstück selbst ist ok allerdings ist das Personal unhöflich penetrant was das Trinkgeld anbelangt. Wenn man nichts oder nur wenig geben will wird man sehr entschieden darauf aufmerksam dass bis zu 25% (!!!) Trinkgeld erwartet wird. Und dies für einen normalen Service! Das Hotel gibt sich sehr Eco, weil es innerhalb eines Naturreservats gelegen ist, was grundsätzlich zu begrüssen ist. Plastikflaschen sind verboten. Allerdings stellt das Hotel keine Alternative, wie zum Beispiel wiederverwendbare Wasserflaschen, zur Verfügung. Man kann diese an der Rezeption für viel Geld kaufen! Die Velos sind leider verrostet und nicht gewartet.

Helpful?
A
AleksandarrsRS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Excellent"

8.0

Everything was very nice regarding the accommidation except the lack of ceiling fans which is pretty uncomfortable for those who do not like a/c running throughout the night over their heads. I assume the reason being the low ceilings in the rooms. This is only a minor detail comparing to all other aspects if this gorgeous accommodation. The other thing is related to breakfast - very modest and not worthy of the money they charge. A symbolic amount of seasonal fruit, which is otherwise cheap, was really regrettable.

Helpful?
S
SilvanchCH
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Very Good"

7.0

Es hatte einen direkten Meerzugang und einen kleinen Pool. Das beste war wohl das Frühstück. Coole Auswahl. Das Personal war ziemlich jederzeit erreichbar und hat geholfen wenn man etwas benötigt hat.

Das Hotel ist im neuen Jaguar Park. Das ist an und für sich kein Problem. Nur hätte ich gerne vorher gewusst, dass ich noch einen Parkeintritt kaufen muss.

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