WoodSpring Suites Atlanta Airport

The easy way to get in/out of the building,registration on point, good customer service, and good location to various areas.

Nothing....

Convenient location

That there were roaches & one was on the bed

My stay was kinda decent. However, I did see hair in the bed, the room smelled like cigarettes, also 2 small bugs behind the bed.

I keep asking myself, why does every establishment I go to in or around Atlanta smell of weed once you open a door. A bit noisy during quiet time and there was a roach crawling in the bed while I was in it. Otherwise, it was a good stay.

This area was super quiet and easy to access. Parking was efficient and the mall was within a mile and included many eateries as well.

No breakfast

Room was not clean. The bed slept horrible. Roaches were in the room. Floors were dirty. Mattressess slept old. Towels were dirty.

I asked were there any available rooms with two beds in stead of just a queen bed, I was told yes then when I asked can I be switched to it I was told No. I think in the hospitality business courtesy and flexibility is great if you can but I definitely wasn't given either. I mean if it's an available room why not switch it for the customer. Very happy!

Some nights it would get loud with people standing in the hallway talking or children running and playing in their room. There is no one at night to monitor people running up and down the stairs smoking. They make a lot of noise.

The hotel stay was crazy constant yelling and or kid screaming at all hours of the night and day. No amenity’s of any sort breakfast or coffee in the morning. When to wash cloths and didn’t find out till after the fact all the driers didn’t function. The bed I had in my room was a king size but the bed was bowled in the center and very uncomfortable. Couple days the buttoned for the elevators were pushed in all the way and not functioning so I had to take the stairs. I will not be staying at this hotel when I return to Atlanta.