Ruby Louise Hotel Frankfurt by IHG

This hotel is so unique. Lovely roof top & bar. Beds so comfortable but the room was a little small, we would have upgraded if we had known to a bigger room. Very easy check in. Perfect location, would stay here again

The rooms were small and the bed was cute but pretty much on the floor so made it hard to get out of.

Localização excelente, no centro da cidade. Para estacionar, já procure o estacionamento próximo ao hotel. Autoatendimento para check-in e check-out bem interessante.

Nada em específico.

The location was excellent. The rooftop was nice, with great ambiance.

Had gone there immediately after Ruby in London and Ruby Ella in Cologne ( a huge Ruby fan ) where the customer service was excellent. In Ruby Louise the customer service was noticeably cold and impersonal. We weren’t offered the same options as at the previous Rubys ( room service vs drink coupons). The room style ( with buried bed ) was extremely strange and uncomfortable.

The location is amazing. Very central and has everything nearby. The decoration is artistic and special. We really like the style. The staff are friendly are the hotel bar is nice.

The only thing not so comfortable is the checkin process. The front desk is integrated with the bar (which is not a bad idea in general), but the day when we arrived, there was an event and the staff is uper occupied. The checkin was taking forever. Maybe to consider add a few staff when there is a special event like this?

It is our second stay at Ruby Louise and it is a delight - excellent service, comfortable bed, lovely toiletries, exceptional breakfast, spacious terrace, and ideal location. Until next time, thank you!

Bra läge. Trevlig och tillmötesgående personal. Relativt bra frukost. Otroligt bra läge om man ska hänga i innerstan och inte vill behöva ta så mycket kollektivtrafik.

Mitt rum var inte färdigstädat vid incheckningen så jag fick vänta i baren på det medan ett evenemang höll på att arrangeras så det var mycket folk. Tog över en timme att få rummet.

Tolle Lage und modernes Zimmer.

Zimmer war nach vorne raus und daher recht laut. Typischer Nachteil wenn man so zentral sein möchte.