Sugar Beach

Wouldn’t know

We were road tripping from Wisconsin, when we got to the hotel at 7:30 pm, we were informed that there was no info on our booking. So I spend the next hour on the phone with a representative of the hotel, because there is no reception. He unfortunately couldn’t help , we forwarded all email correspondence, confirmation number, what ever we had. He had no record of any correspondence and of course they were booked out and so was all of gulf shore. He suggested we contact booking .com. He was unable to help us. We ended up driving another hour and a half to Fort Walton Beach in Florida and had to spend the weekend in a motel, away from the beach. Needless to say it was extremely stressful arriving and not knowing where to stay. We will not be using booking.com again

location yo the beach was great!

2 pools were down with no access plastic pieces over lights in elevator fell on my daughter and i... I reached out and still haven't gotten any response!!!.. railings were lose ,I feel the property is not the safest!!

This is an amazing property..we stay here often and I enjoy the snack bar and on the beach.

Elevator was great in the spring but it’s miserable and takes a long time in the summer

Lot’s of construction, no doubt in the near future there will be big changes.

No WiFi, no cable channel book, cheap toilet paper , a fishing guide with proven catches would have been nice.

Well it was on the beach and it was quite and very relaxing....my kind of place 👍🏻😁

Nothing