Montana Residence

Had to change my room,was getting sick cos of the smell

Unfortunately I was bitten by mosquitoes in the room The receptionist was very rude The security guy was helpful

Not value for the money paid

I requested for toiletries on arrival. I woke about 5:00 AM and made the same request again because my fight was 9:00AM. The receptionist and the front desk said they were getting it. I walked up to them at 5:30 AM. They said the same thing and continued to play with their phone. I had to depart from the hotel without showering. I felt cheated and completely ridiculed. Their service is really poor and appalling. The lady and the man on the front desk plus the housekeeper on the 20th morning need orientation.

I loved my stay here, definitely staying again

Good customer service and their residence is neat and clean

Roaches in the room, blocked showered drain, intercom/phone wasn't working. I told the receptionist, they brought a Raid Spray from under the desk. They fixed the drain but after I brought it up with the booking company they said there wasn't an issue with the room. I left the same day.

The experience was good, neat, though the rooms are smaller than i though but not bad. I was disappointed with the food though, it seemed that it has stayed long time in the fridge. Every other things i give a good grade.

Great customer service. Staff is always courteous and friendly.

It was a nice check in but the room was of a lesser quality. The side light was damaged, beddings were dirty and the wall where the ac is located was not looking good. However, i called to ask for a change of room the next day and my request was granted.