The Rockaway Hotel

Pool and rooms are beautiful

Access to non-allergic food

Do not miss the spa! Wonderful facial!! The on-site restaurants are wonderful. Though I often skip breakfast, the avocado toast and French toast with berries were great. (Not to mention the lovely, friendly staff!). Don’t miss the little coffee shop. 😎

This darling, boutique property is a 1 block walk from ferry stop. In addition to exquisite dining options at hotel, there’s a great bagel spot, burger place and sweets across the street. I love harbor side views!

The Staff could have been more welcoming! When we arrived we were not greeted with a HELLO, GOOD MORNING or a SMILE! I would have liked to see more ENTHUSIASM on behalf of the Staff. Alex our waitress at The Pool House, exemplified how everyone on your Staff should model themselves after. She was KIND, SWEET and WELCOMING with her Smile!

Pool was crowded and not the cleanest after people partied at night. But lots of kids and such a great hotel.

The setting is ideal, love the design and details, and the pool was divine!

Larry at the front desk was was amazingggggg!!!!!!!

The Rockaway Hotel forces you into a two-night minimum but kicks you out of the pool at NOON on checkout day. So if you arrive Friday night like most people, you get one real day to enjoy the thing you came for. At these prices? That’s ridiculous. I’ve stayed at tons of four and five star hotels and have never been told I couldn’t use the pool after checkout. Limiting the main amenity for overnight guests — who are paying hundreds per night — is unheard of. Add to that a strict 7-day cancellation policy, unpredictable weather, and the fact that everything is overly policed — you have to check in at the pool, get assigned a seat, and are basically babysat while you “relax.” It’s not a vibe. They’re clearly more focused on cramming in day-pass people than taking care of actual hotel guests. The rooms are fine — thin walls, boring views — but we used to let that slide because the pool made up for it. Not anymore. Lastly, don’t be fooled by their social media — the pool may look like a chic, relaxing hangout for 20- and 30-somethings, but the reality is chaos. Both days, it was overrun with screaming kids. At one point, two parents even let their young children into the outdoor sauna and propped the door open to “cool it down,” ignoring other guests who actually wanted to use it. We won’t be back. You shouldn’t bother either.

We have come many times, but have noticed that the pool scene is very aggressive. People are fighting for seating; the hotel rents out the pool area for swim lessons and day passes, and the hotel guests are left fighting for seats. The pool staff was rude and dismissive when asked for help. The morning host was especially rude.

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