Les Lofts Dorchester - By Les Lofts Vieux-Quebec

When I booked through Booking.com, I was looking for an apartment for four people. I wanted an apartment with two rooms and two bathrooms, however when we arrived, we found two bedrooms with no doors (just curtains) and only one bathroom. When I contacted the property, I was told that was what I had requested and that was what I got! They also told me they were fully occupied, there were no other properties at that time and, of course, no cancellation. We ended up staying there but were not very happy. (I subsequently retraced all my steps from Booking.com to all the emails from Les Lofts Dorchester and not once did I ever find the description as only ONE bathroom anywhere on Booking web site, nor in any of the confirmation emails from Les Lofts Vieux-Québec.)

This place was clean and sleek, and made for a very comfortable stay. I appreciated the minimal look, as it helped make it feel clean. The only thing that needed improvement was the air vent between the bathroom and the bedroom seemed to be connected as smells in the bathroom find their way into the bedroom. Not very romantic. But otherwise, everything was very nice, updated very nicely, clean and comfortable. Oh, and it would be nice to be able to lock the door to the suite from the inside.

My overall impression: Great place to stay- clean, safe, close to necessities (bus stops, grocery store, pharmacy, etc). Detailed impressions: 1) Safe area, 25-30 mins walk away from Old QC, very close to bus stops, 2) property and unit were generally clean (found a few hair here and there in the unit), 3) grocery store, pharmacy, and several dining options within 5-10 mins walk away, 4) the unit (top most floor) had several ceiling to floor windows with sheer curtains- great for lighting, not great to keep the unit cool or privacy later in the day, 5) small bar soaps provided were flimsy and broke after 1 use (several back ups were provided though), 6) note that there is no place to store luggage or clothes in the unit, however, there are hooks in the living room and bedroom, 7) would have preferred to have a manual safety latch on the main door or an alarm system (for peace of mind, felt safe in the area), 8) while I appreciated ease of communication with hosts- call or email (very prompt responses by email), the responses to queries were succinct but not comprehensive, ie, the hosts didn't provide relevant information in response to queries that may have answered the query, eg, I asked if I could have an extra blanket, the response was 'no' as service was closed for the day. It would have been helpful for them to mention when service was open the next day and how I could obtain a blanket then, if there were any costs associated with it, etc.

Very clean and nice. Some details: there is very little storage areas and another mirror would be nice. Overall great experience

So nice and clean! Great location. Comfortable, has a kitchen, teapot, dishwasher, coffee pot, lovely stove and good shower. At one point during our stay the elevator stopped working and there was no signage on it saying it was broken, but after emailing the hotel they were very quick to reply and fix the issue. Would go again!

Nous avons adoré notre séjours aux lofts Dorchester. Non seulement, l’endroit était propre, mais toutes les commodités y étaient. Voyageant avec un bébé, il était agréable, de pouvoir continuer notre soirée dans le salon alors qu’elle dormait paisiblement dans la chambre!

This is a very spacious apartment with a kitchen in the unit and laundry room in the hallway. It is very clean. The staff is very friendly. They have luggage storage across the street for early arrival. It is conveniently located with many bus options nearby.

Clean

Hotel was recently modernized and well maintained. Rental office across street secured our bags until room was ready.

Location is perfect. My only issue that i requested be remedied, and wasn't, was that our wooden creeky bed be repaired. The bed frame is fashionable and new but wood on wood means a noisy bed.