Hilton Garden Inn Redmond Seattle

The front desk staff were fantastic - professional and efficient. The cleaning staff were also great. My room was cleaned quickly and well. However, I had a couple issues that really impacted my stay. First, the doors to the room slammed shut. There was no sound damper. Every time another guest left their room, the door slammed shut and it kept waking me up. I highly suggest the hotel look into finding a way for doors to shut quietly. A minor complaint - please clean the Keurig machines. I used mine for hot water and had to run the machine four times before the water came out looking clean - gross! Even after the water appeared clean, it tasted disgusting. The machines need to be cleaned more frequently as this is a health issue. It's too bad about the door slamming affecting quality of sleep. If it wasn't for this issue, I would stay at this location again. However, I will choose to stay somewhere else next time until I read that the noise issue has been addressed.

The counter personnel (especially Shawn and the early day personnel) are to be commended. Sadly I did not get them early day 0800) names. Highly recommend the hotel.

Our room was available when we needed it. It was clean and comfortable. This hotel is pet friendly, which is important. Staff was helpful.

Nice and cozy, breakfast was great. I just didn't like the barroom door. It doesn't give any privacy.

The hotel was nice and clean. Unfortunately, it was very loud all night long. Some was normal guest noise, others seemed to be cleaning crews dragging equipment around, furnace noise, water heater and drains.

Service in front desk was poor. Slow and bad attiude.

The room was very clean and I loved that they had large sized shower items instead of all those tiny bottles.

Excellent stay, exactly what I expected from Hilton Gardens

Clean hotel, extremely friendly and helpful staff. I’ve stayed in Redmond a few times and always choose this hotel. Highly recommend

The property was clean and conveniently located near shops and dining.