Home2 Suites By Hilton Utica, Ny

The hotel staff and hotel itself was awesome. Despite there being signs to clean up after your dog, unfortunately many people did not. Overall great stay.

Excellent stay as

Friendly, professional staff. Room was clean and comfortable. Loved the breakfast! We will stay there again 🙂

They need more gluten-free foods. The others was great. Bed comfort, easy internet access.

Although this hotel may not be a 5-star establishment, I’m giving it a full five stars because it meets all my expectations. It’s clean, comfortable, and offers ample parking, along with friendly and attentive staff. The hotel is new, with spacious rooms that include a decent-sized kitchen featuring a large fridge and full-sized freezer. As someone who is quite particular about accommodations, I find this hotel to be excellent, typically at a reasonable price. While the mattress and pillows could be improved, they are still acceptable. I’ve noticed that sometimes the clientele can be a bit less than desirable. On one occasion, a sports team of teenage boys was running up and down the hallways, slamming doors and acting like a bunch of jack@sses. When I approached some of the parents in the lobby, they shrugged it off, saying, “They are just teenage boys.” I responded, “My dog behaves better than your children!” If my dog needs to burn off some energy, I take him outside to run around so I don’t disturb other hotel guests. Afterward, I called the front desk, who confirmed they saw the kids on camera. Within a couple of minutes, the noise subsided. The breakfast waffles are consistently delicious, and with two waffle irons, there’s usually minimal wait time. If you’re lucky enough to be there on a day with cornbread biscuits, you may never want to leave! There’s a Starbucks next door and several restaurants within walking distance or a short drive. Plus, the adjacent park along the canal is now open and beautifully lit, perfect for a relaxing evening stroll.

Everything was great from the room to the breakfast and staff especially the young man at the desk when my grand daughter and I arrived his name is Keshang he was exceptionally good he was very very attentive to us and was ready to help make our stay better in any way he could give that man a raise !! All in all our experience was exceptional we will definitely be back !