Dream Apartments Adelphi Wharf

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.

Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.

Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …

We stayed in one there balcony room really nice decor, good price also!

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!