CILON Suites

The cleaning, breakfast staff and of course Ameli are all amazing. Ameli genuinely makes Cilon what it is. Standouts; -Rooms were clean - Beautiful views of the caldera. The location is a 25min walk to the main town Thira. -Breakfast was enjoyable. We were able to order online and select a specific time where the beautiful staff would come and set up a whole spread outside facing the Caldera. I had some unfortunate dealings with the General Manager which I found very upsetting. I somehow ended up with with two reservations on different platforms due to an ap glitch on one. I only noticed once both payments came out. I immediately alerted the hotel with in 24hours of payment being debited. To my distress the general manager initially offered me a $4000 credit note rather than a refund/reversal for the duplicate booking even though I had already paid the same amount to stay at Cilon in the coming weeks. I was spoken to and treated really poorly by the general manager.There was a lack of humility and decency towards me. I spent hours/days crying and pleading for my funds back whilst on honeymoon in another country with my credit card maxed out. I will never forget the effort Ameli went to in order to resolve this. She mediated between myself and the general manager where I eventually had my funds returned after two months. Hence I still give Cilon 5 stars however hope that in future circumstances the general manager is kinder towards customers and learns from Ameli.

Everything about this hotel is superb, from the breathtaking views, the beautiful and spacious room, the amazing breakfast, and most of all to all the amazing staff who made us feel at home. Ameli and Stav and everyone else there are outstanding! Thank you so much for such a memorable stay, we will be happy to be back!

The stay was excellent. The host Stav was incredible. Breakfast was on point. Wine to die for. We came right before busy season so it was not crowded so a lot of construction going on but it was great still.

The staff was so sweet, met us with umbrellas in the rain, carried our luggage, and upgraded our room after the first night. The food was delicious and set up beautifully every morning. The views from this location were stunning. ⭐️⭐️⭐️⭐️⭐️

Σταυρούλα was amazing! Everything was beautiful and clean! The view is amazing and you are not in the mix with all the tourists and noise. I would stay here again and again!

The best place to stay at Santorini period. You will not regret booking at Cilon suites. This was our first stay in Greece and it was by far the best one, it set up such high expectations that everything was pale in comparison. From the exceptional service you receive from your super sweet and loving host to the way the entire property is set up, it’s truly breathtaking. We loved every part of our stay and will come back here again and again when we visit Santorini. Thank you for making our anniversary one to never forget Cilon 💙🇬🇷

Hotel fantástico, vista esplêndida e jacuzi incrível. Café da manhã maravilhoso servido no quarto. Funcionários super atenciosos e simpáticos. Me hospedaria novamente com certeza.

Awesome View .... Staff very friendly

Great stay & great staff. Very kind and nice

No pude utilizar mi reserva ya que por restricciones sanitarias no se me permitió el acceso al país. Por la tarifa que elegí no pude modificar o pedir reembolso por la tarifa. El hotel no quiso tener ninguna concesión al amparo de las políticas de Expedia.