Intown Suites Extended Stay Newport News VA - North

When we stayed we bath in hot water for a week no telephone for a week also couldn't connect to the wifi for 4 days and there is no kind of service until the week you checking out for that kind of money I paid nothing was in place. Also the carpet in the room was wet for todays.

No front desk personal until 11am to 7pm so there's Noone to assist you theyvneed to improve on alot of stuff.

It was really hard to get in touch with anyone as far as customer service goes, and when you did they werent the friendliest. Also my bathroom could have been cleaned better before i checked in.. The place wasn't completely terrible, but I wouldn't go back.

Decent cleanliness space to move around quiet atmosphere

Price difference between weeks, mourning blower of leaves but understandable

The clean and friendly staff

Nothing

I did not see breakfast

We book til the 16th and they had us til 15th.

I would not recommend this hotel to no one I know or others looking for a place to stay. The room is nothing like the pictures that is posted on the site. The room smells so bad that we had to buy spray and plug ins just it can have a decent smell and still that didn’t work . My clothes and everything else I had smell like the room which wasn’t a pleasant smell at all. They don’t even provide extra towels or toilet tissue so I had to go out my way and purchase extra towels and whatever else the room didn’t provide.